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How can we improve Microsoft Bookings?

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allow appointments with multiple staff members

Allow customers to book an appointment with multiple staff members, like being able to have a support person and a primary person on the same appointment.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

67 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    This could expand the use cases for this tool tremendously! Please prioritize this enhancement! Reduced admin time for scheduling with collaborators is needed!

  • Kat commented  ·   ·  Flag as inappropriate

    Yes needed to fulfil the issue of needing to control the concurrent instances of a service at the same time if there are more staff who can do it but only capacity (say shares less pieces equipment).
    E.g. 10 beauty therapists can do waxing, customer choice to pick their preferred therapist but there’s only 4 waxing benches so once the service is used 4 times it needs to not be offered again, or this would work if the room and therapist Are in AND calendars statements.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I thought I had found the perfect solution until I realized that the appointment wasn't being set for all three staff members who would need to be available, just one.

    Please fix this!

  • Anonymous commented  ·   ·  Flag as inappropriate

    This should be a PRIORITY for the Bookings team.

    It is very important to have the function that allows you to book taking into account the agendas of various staff members.

    It is used to organize meetings between areas of the same company.
    It is used for consulting companies that require that more than one consultant be present with a client.

    Right now Bookings is designed for individual services and not for groups or corporations, which are the ones that use Office 365 the most, for that Teams and others.

    Please take this as an important and urgent change.

  • Kathleen Miller commented  ·   ·  Flag as inappropriate

    It would be wonderful for a client to use bookings to set up their onboarding training (which includes multiple staff membera). Outlook already has this ability through the Scheduling Assistant technology. Please make this improvement a priority. Thank you!

  • Cathy commented  ·   ·  Flag as inappropriate

    This is SO important to add as a feature.

    Customers who need to book a meeting with more than one staff member at the same time are frustrated that they have to revert to the old email exchange or doodle polls to find times and dates.

    Why cant the bookings system allow customers to tick more than one staff member name for a service, and the system interrogates chosen staff members diaries to find time slots that are free?

  • Anonymous commented  ·   ·  Flag as inappropriate

    YES - Allow customers to book an appointment with multiple staff members, like being able to have a support person and a primary person on the same appointment.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes, please add a group meeting feature! We are trying to book client calls that require multiple members of our staff on the call, not that randomly assigns to one person. Something similar to Calendly's team meetings would be ideal.

    By selecting multiple team members for the event, this should mean each of these people are on the call and their calendars are taken into consideration when booking.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Any update on this from Microsoft? It is the top rated idea yet no announcement that they are looking at it.
    A simple AND / OR option added to the Assign Staff field would achieve this. It would also double up as allowing us to book a room as part of the service booking process
    e.g.
    Staff 1 OR
    Staff 2 OR
    Staff 3 AND
    Room 1 OR
    Room 2 OR
    Room 3

    Would mean can only book service if Staff 1, 2 or 3 AND Room 1, 2 or 3 are available

  • Walter commented  ·   ·  Flag as inappropriate

    This would make the tool infinitely more useful for setting up discovery calls with 2 or more staff. Please add this feature!

  • Anonymous commented  ·   ·  Flag as inappropriate

    A massive time saver when inviting customers for user tests or feedback sessions. Pretty please!

  • Chase Murphy commented  ·   ·  Flag as inappropriate

    This would be a fantastic feature for a consulting company where you need multiple LOB's to attend one call. Please add this feature!

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