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How can we improve Microsoft Bookings?

Potential issue when staff member cancels using their work Office 365 calendar.

What if the staff member is ill and only cancels from his calendar? This means both the Administrator and the customer are not notified that the staff member is no longer available for the meeting. We tested this in a meeting today and no one was notified about the staff member's cancellation. It still showed up in Booking.

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    Renee Bramlett shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1 comment

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      • Soni commented  ·   ·  Flag as inappropriate

        We are also looking for this feature.
        In absence of this feature it hard to implement Bookings application accross Business and wider teams as the concept is to have the staff managing the scheduled appointments from their OWA - calendar but at the moment they are unable to reschedule/cancel appointment from there and if they delete any booked appointment from OWA - calendar it does not gets synced with Online Bookings application.

        Is there any solution for this, any help with this regards would be highly appreciate so as we can test the same and roll bookings application out as LIVE for our wider team and business.

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