OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we improve Microsoft Bookings?

Booking cancellation sync to Outlook

When cancelling a Booking from the Bookings 'Calendar' this does not sync to the Outlook calendar that Bookings is linked too.

This means the slot is freed up on Bookings, but no in Outlook so a 'duplicate' entry is shown.

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3 comments

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  • Ben Pickett commented  ·   ·  Flag as inappropriate

    Also, deleting a booking from the Outlook calendar should delete the appointment from the bookings page and send relevant emails.

  • Soni commented  ·   ·  Flag as inappropriate

    We have the same requirement as @DavidMcKnight has posted here:

    In absence of this feature it hard to implement Bookings application accross Business and wider teams as the concept is to have the staff managing the scheduled appointments from their OWA - calendar but at the moment they are unable to reschedule/cancel appointment from there and if they delete any booked appointment from OWA - calendar it does not gets synced with Online Bookings application.

  • @DavidMcKnight commented  ·   ·  Flag as inappropriate

    Similarly, should I get a booking, but can't make it, I should be able to decline through Outlook, and Bookings will cancel the appointment.

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