Differentiate buffer time from appointment time in Outlook calendar
Buffer time appears in a different shade from appointment time on the Bookings calendar. But not in Outlook calendars. There, it's a full time slot that include both buffer time and appointment time. There is no way of knowing when the appointment actually starts. Add this for a smooth integreation with Outlook!
Agree that I don't want to see the buffer time on my calendar. It is confusing. I'm just trying to avoid bookings made back to back in case one runs a bit long, need to prep for next, etc. it's annoying to see 90 minutes on my calendar when the meeting is 30.
Chris Kaye commented
As a quick win, please add the actual meeting time to the title of the event in your calendar. I keep joining meetings 30 mins before the scheduled time because of the buffer
Sarah Cannon commented
I would either agree to make it like Calendly to have the buffer time be behind the scenes or to include the actual appointment time in the subject of the appt in the outlook calendar if there is buffer time. This way you don't have to open the appt to see the actual start time. The other issue is the appt reminder in outlook starts at the buffer time not the actual start time.
Graham Caparulo commented
My input would be to take a queue from Calendly. Just don't allow a booking during the buffer time, no need to block out the buffer in the Outlook calendar. If Outlook calendar must be blocked, then I like the different color idea.
I REALLY like the different shading idea. I could see buffer as an available time for me, and be able to immediately see when the actual booking starts. Then I could have the option for me team to see whether I am physically busy on an appointment, or available if the need to call or message me.
Much needed and very confusing. I agree. You have to look at the bookings detail to find the "Customer Time". It's time consuming also. Different shading would be ideal idea. How about a new Microsoft Outlook standard called Buffer time and use hatch marks or something? Voting now.