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How can we improve Microsoft Bookings?

Send booking notifications to staff in addition to email listed in Business Information

It can be hard for staff members to know they have received a booking since they only receive a calendar invite and in outlook that goes directly to the deleted folder. What would help is to also send the staff member a notification similar to what is sent to the email contact listed in the Business Information.

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    Chris shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        This feature really needs to be added - right now it is far too easy to get a booking and not spot it in advance.

      • Patricia commented  ·   ·  Flag as inappropriate

        If I set a reminder with 2 weeks in advance, will it send a reminder if the meeting was booked less than 2 weeks in advance?

      • Gabriel commented  ·   ·  Flag as inappropriate

        There is a workaround that could work for you. When you set up a service, there is an option for "reminders" right underneath the "Notes(internal only)" box.
        You can set that with up to 2 weeks in advance, and the system will send an email reminder to whoever you choose (staff or customer or both).
        You can set up as many reminders as you want.

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