OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we improve Microsoft Bookings?

Send a reminder to the customer after the booking

There should be an option to set a reminder email for an existing customer. For example, a customer registers an appointment for an oil change with a local garage. It would be nice to have the system send that customer a reminder every six months that "It's been six months since your last oil change. Click HERE to schedule your next oil change."

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AdminMicrosoft Bookings (Software Engineer, Outlook.com) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • pouchm commented  ·   ·  Flag as inappropriate

    This would be very nice. Can then send out surveys post-appointment with MS Forms

  • Jim commented  ·   ·  Flag as inappropriate

    This would also be useful for asking customers for feedback and reminding staff to fill out reports.

  • Daniel Bamler commented  ·   ·  Flag as inappropriate

    I would like to see a reminder in a slightly different way. The customer should receive a reminder a period of time (day, week) before the appointment.

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