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How can we improve Microsoft Bookings?

Allow me to specify which fields are required on the booking page

Some businesses don't require an email address but instead require a phone number. Bookings should let the business choose which fields are required from the customers making a booking online.

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    Microsoft BookingsAdminMicrosoft Bookings (Admin, Outlook.com) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    24 comments

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      • JOHN HARDERJOHN HARDER commented  ·   ·  Flag as inappropriate

        Hi - Thanks for addressing this issue! Any idea when we can expect this update? Our business needs consumers to provide their addresses so we can perform our service, so we are really looking forward to the ability to make that field required. Thank you!

      • AlfredAlfred commented  ·   ·  Flag as inappropriate

        Has there been any progress to allowing the business to select which fields are required? I have been using a free program setmore but honestly I rather use Bookings instead.

      • Anonymous commented  ·   ·  Flag as inappropriate

        What is taking so long? This was supposedly started to be added on 2/13/17. It's June 2!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I agree it is totally useless to have the phone number be "optional" These are appointments. We need this now!
        This whole area should be able to be customized.

      • Nathan LudewigNathan Ludewig commented  ·   ·  Flag as inappropriate

        I've heard that it's about a month away. But you need to enable beta./pre production or something within your admin console under organisation

      • Nathan LudewigNathan Ludewig commented  ·   ·  Flag as inappropriate

        PLEASE UPDATE THIS NOW - It should be just a simple line of code...

        see below -
        "It's been two months since this was started and 7 months since it was requested. What's happening???"

      • MagnusMagnus commented  ·   ·  Flag as inappropriate

        It's been two months since this was started and 7 months since it was requested. What's happening???

      • Nick HolbrookNick Holbrook commented  ·   ·  Flag as inappropriate

        All of our bookings are done via phone. Currently it is slated as "optional". Confusing for our customers.

      • Danny DunnDanny Dunn commented  ·   ·  Flag as inappropriate

        The ability to have the address field set to required for my onsite service calls is needed

      • MagnusMagnus commented  ·   ·  Flag as inappropriate

        When can we expect this feature to be done? I'm really looking forward to using this service, but I need this to work first!

      • MagnusMagnus commented  ·   ·  Flag as inappropriate

        I would like to have address as a required filed. I will use this for booking of locale and I need to verify the users address in our area first.

      • Shawn KieleyShawn Kieley commented  ·   ·  Flag as inappropriate

        Agree this would be a great feature. I have a call option but the client is not required to put in phone number if I do not have it already then I have no way to know what number to call

      • Lucille ShawLucille Shaw commented  ·   ·  Flag as inappropriate

        I am new to Booking and just tested it today. I am currently using VCita and reviewing the options available with Booking. I would like to have this option too as some of my services are via online or by phone.

      • Jesper RasmussenJesper Rasmussen commented  ·   ·  Flag as inappropriate

        Very importent idear. When collection personal information from users, it would be necessary to ensure the information it specific for the purpose and data minimized.

      • AlyGAlyG commented  ·   ·  Flag as inappropriate

        Allow the option to make the customer phone number (and address) required fields. The phone number is especially useful for if I need to cancel at short notice I can call them when an email may not be read in time.

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