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How can we improve Microsoft Bookings?

Custom fields on the booking page

Allow the business to specify custom fields on the booking page that they would like to capture from their customers who are making a booking.

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We’ll send you updates on this idea

neelj@microsoft.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:


Thank you again for your interest in Microsoft Bookings and for your feedback.


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  • Joyce Reynolds commented  ·   ·  Flag as inappropriate

    I'm not able to get the required field to work with an option/drop down list. Is this possible? Is there any way to set the field to null and then require a dropdown item to be selected?

  • Justin commented  ·   ·  Flag as inappropriate

    The custom fields are useless as you can not report on them??? When you extract the TSV it doesn't show you what they answered in the custom fields ???? The only way to see what they answered in the custom fields is to look at each individual booking? no use at all for any reporting or BI cant connect to the data in any other way so do not use the custom fields!!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    It would be great if I could grab three days worth of dates and drop them directly into an email so that people can just choose from just those dates instead of having to look through my entire calendar.

  • info@kingeikaiwa.com commented  ·   ·  Flag as inappropriate

    Please can you notify us when it has been deployed as we eagerly keep checking daily. On my website I can add and delete fields within 30 seconds...

  • Amin commented  ·   ·  Flag as inappropriate

    Any updates with this, perhaps an expected date of release ?

  • AdminMicrosoft Bookings (Software Engineer, Outlook.com) commented  ·   ·  Flag as inappropriate

    Sorry that bookingsqa mail bounced. We will check on that.
    Meanwhile, please send through the bookings feedback (on the booking module) your email and a note about getting added to custom fields beta and we will get you added. Yes, it has taken longer than we anticipated and we apologize for the delay.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Unable too send mail provided by Admin. "bookingsqa wasn't found at microsoft.com."

    We would very much like to get access to BETA as we are considering to move our booking system. We have been following this for some time, and feel it’s taking too long. We will have to see how some new features like custom field will work asap or we will have to commit to our current system for another term.

  • Roman Rowlands commented  ·   ·  Flag as inappropriate

    Seriously underdeveloped, cool in principle, but in current form almost useless. I doubt there are any people seriously working on this, as taking way too long to get sorted.

  • Eli Cherner commented  ·   ·  Flag as inappropriate

    @Microsoft Bookings (Admin, Outlook.com) where do we let you know that we want to be added to the Beta for these customized fields?

  • AdminMicrosoft Bookings (Software Engineer, Outlook.com) commented  ·   ·  Flag as inappropriate

    Sorry for the late response on this. Yes, we will send a notification here when the feature is enabled. We are very close and will be likely turning this on in a matter of few weeks (first for a small set of users and then expand to everyone after a few weeks) - if you would like to be added to Beta for this feature and provide early feedback, then please do let us know and we can look into adding your organization to the Beta.

  • Matt Vernon commented  ·   ·  Flag as inappropriate

    Will a notification be sent out when the feature is enabled? Is there a mailing list for Bookings? I would like to switch us over to this but we have to have some way of recording the number of people the booking is for.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Is there anyone at microsoft who can give us an update when the expected ETA is. I guess a lot of people are waiting for this.


  • Anonymous commented  ·   ·  Flag as inappropriate

    4 months since you started work on this feature. When can we expect it to be implemeted? Could you please give us an ETA?
    We are currently holding back on updates on our current system, waiting to see if this can make us move our booking platform to microsoft.

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