Add a way for people to request appointments (rather than auto-accept)
Have you guys created or considered creating a "request appointment" feature? It would be nice to have this as a safe guard, so if I miss something in updating the schedule, I can manually approve requests.
Mohsin Ikram commented
In our business the meetings are mostly between peer companies. So, there should be a policy to allow us accept/reject or asked to modify time/date option.
e.g. A person from a company made a booking and confirm it.
We should receive the email with notification that person X made a meeting request at ss:yy time and three buttons.
1. Accept 2. Reject 3. Modify
When we select any option there should be a text box (optional) to clarify your reason for any particular option you selected.
hope for your understanding and positive feedback.
Nick Sloka commented
Really need the approval stage. It would make it a complete system and shouldn't be too hard for Microsoft to implement. Even if it was just in a pending page on the site
Naresh Bane commented
We are receiving the calendar invite as .ics file and we are O365 users. Since we are using outlook I was assuming the calendar invite would get processed automatically instead of manually saving it in calendar.
Figured out a way to achieve this: setup a mail flow rule in Exchange Admin Center that: For every e-mail that is sent from booking e-mail address to External source requires approval of a manager - this way e-mail is sent to you first, then you approve/decline it and only then customer receives an e-mail
Please do set up this option, as I might need to discuss additional details with a client or I would be unavailable at the requested time
I need the ability to confirm appointments before they are auto-scheduled. This app is almost pointless with this option. Please add this functionality ASAP!
I must have the ability to confirm appointments before they are auto-scheduled. This app is almost pointless with this option
Danny Tuckeood commented
This is a must have for us. Until it is available, the feature cannot be used. Would also ideally want delegated scceptance
Second this, te possibility to accept or decline bookings is a must to work with bookings instead of other free programs or online agendas.
germain metti commented
I second this. I have fully configured Bookings because it looked like a nice, easy, and integrated way to manage customer appointments.
I would have never thought that Bookings only support auto-accept.
I really cannot see any kind of business that wants auto-accept.
Please fix this ASAP Microsoft, otherwise the product is useless to 99.9 % of businesses.
Jessica Green commented
Bookings will work for me for now, but if this isn't changed I will have to look into other alternatives. We want to provide consultations but we travel a lot so we aren't always in the office or even in the country.
For therapists and people workers this is a very important function.
Jack Abernathy commented
Although I do not use this feature in my current app, I know others that feel this allows them more control over their time.