Add a way for people to request appointments (rather than auto-accept)
Have you guys created or considered creating a "request appointment" feature? It would be nice to have this as a safe guard, so if I miss something in updating the schedule, I can manually approve requests.
Nick Sloka commented
Really need the approval stage. It would make it a complete system and shouldn't be too hard for Microsoft to implement. Even if it was just in a pending page on the site
Naresh Bane commented
We are receiving the calendar invite as .ics file and we are O365 users. Since we are using outlook I was assuming the calendar invite would get processed automatically instead of manually saving it in calendar.
Figured out a way to achieve this: setup a mail flow rule in Exchange Admin Center that: For every e-mail that is sent from booking e-mail address to External source requires approval of a manager - this way e-mail is sent to you first, then you approve/decline it and only then customer receives an e-mail
Please do set up this option, as I might need to discuss additional details with a client or I would be unavailable at the requested time
I need the ability to confirm appointments before they are auto-scheduled. This app is almost pointless with this option. Please add this functionality ASAP!
I must have the ability to confirm appointments before they are auto-scheduled. This app is almost pointless with this option
Danny Tuckeood commented
This is a must have for us. Until it is available, the feature cannot be used. Would also ideally want delegated scceptance
Second this, te possibility to accept or decline bookings is a must to work with bookings instead of other free programs or online agendas.
germain metti commented
I second this. I have fully configured Bookings because it looked like a nice, easy, and integrated way to manage customer appointments.
I would have never thought that Bookings only support auto-accept.
I really cannot see any kind of business that wants auto-accept.
Please fix this ASAP Microsoft, otherwise the product is useless to 99.9 % of businesses.
Jessica Green commented
Bookings will work for me for now, but if this isn't changed I will have to look into other alternatives. We want to provide consultations but we travel a lot so we aren't always in the office or even in the country.
For therapists and people workers this is a very important function.
Jack Abernathy commented
Although I do not use this feature in my current app, I know others that feel this allows them more control over their time.