OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Microsoft Bookings

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

How can we improve Microsoft Bookings?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Create a multiple day event

    Be able to create an event that spans multiple working days such as a 3-day workshop that can be buffered for multiple days.

    143 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      29 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

      We are happy to let you know that we recently completed work that lets you set up services that either last all day or that span multiple days. This feature was widely requested by Bookings customers and, if it’s not already available for you, it will soon be available for all Bookings customers to try.

      To find the controls that let you set up an all-day or multi-day service first, log into Bookings and click into the Service details page. On that page you’ll see a new “Days” picker under the “Default duration” section of the page – next to the “Hours” and “Minutes” pickers. If you do not see this feature, please try back in a few days… it can take a few weeks for new features to get out to everyone. If you do see it, you can use it to set the number of days, hours, or…

    • Accept payments for bookings

      Since you have the feature for what type of payment is required for the booking, you should provide a mechanism to actually accept payments via Stripe, PayPal, etc.

      108 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        12 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We recently completed work that allows you to collect payment from your customers through Microsoft Bookings. At this time, this set of features is only available to customers in North America (we plan to roll-out it more broadly in the future). It is also only currently available to customers whose Office 365 “Release preferences” are set to “Targeted release for everyone” or “Targeted release for selected users”.

        To learn more about targeted release please see this support article:

        https://support.office.com/article/Set-up-the-Standard-or-Targeted-release-options-in-Office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47

        If you are in North America and have your Office 365 release preferences set to one of the targeted release options described above, you will be able to accept payments through Bookings.

        This article explains how:

        https://support.office.com/article/set-up-payments-system-for-microsoft-bookings-b3f9f43b-b969-40cb-85bc-67c71dee0a03

        We hope this proves to be a useful feature for you. Thank you.

      • book appointments for multiple days

        My business requires multi-day appointments most of the time. Allow time-span appointments. For example: if a job is going to take 4 days, allow the customer to book the time of day they need, say 8am-5pm Mon-Thursday if those times are open on the schedule. If not, send an email to me and my customer for further information, sometimes we can overlap appointments...

        12 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

          We are happy to let you know that we recently completed work that lets you set up services that either last all day or that span multiple days. This feature was widely requested by Bookings customers and, if it’s not already available for you, it will soon be available for all Bookings customers to try.

          To find the controls that let you set up an all-day or multi-day service first, log into Bookings and click into the Service details page. On that page you’ll see a new “Days” picker under the “Default duration” section of the page – next to the “Hours” and “Minutes” pickers. If you do not see this feature, please try back in a few days… it can take a few weeks for new features to get out to everyone. If you do see it, you can use it to set the number of days, hours, or…

        • Custom fields on the booking page

          Allow the business to specify custom fields on the booking page that they would like to capture from their customers who are making a booking.

          334 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            47 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

            The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

            We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

            http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

            Thank you again for your interest in Microsoft Bookings and for your feedback.

          • Allow me to specify which fields are required on the booking page

            Some businesses don't require an email address but instead require a phone number. Bookings should let the business choose which fields are required from the customers making a booking online.

            233 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              35 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

              The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

              We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

              http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

              Thank you again for your interest in Microsoft Bookings and for your feedback.

            • Integrate my personal calendar with the Bookings calendar

              I would like for my own O365 calendar to impact the availability of my time on the booking calendar.

              267 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                62 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →

                Hi all, the feature has completed rolling out and you should see a new checkbox for each staff member in the staff details form to turn the feature on. More detailed instructions are here: https://support.office.com/en-us/article/Sync-staff-s-personal-calendar-with-Microsoft-Bookings-23ee9b4c-0241-40ff-b663-67a309c378f8

                If you’re still not seeing the option please email us at bookingsuv@microsoft.com

                Thank you,
                Microsoft Bookings Team

              • 69 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Ensuring law compliance - Privacy policy - notification

                  To ensure compliance with the upcoming GDPR, and the current local EU legislation you should as possibility for the the small business owner, to providing the user/client with information regarding how personal information is processed – collected, disclosed, processing purpose, security, retention polices, etc..

                  You could just implemented it as simple page for this information, giving the business owner a possibility for entering a subject (like privacynotis og data protection policy) and a rich text. This would of cause only be strictly necessary when using Booking “as-is”. If the owner was integrating Booking in he’s or she’s own homepage there…

                  11 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                    By navigating to the “Booking Page” section in the web version of Bookings, you can now specify the text you want the customer to consent to before making a booking through the booking page.

                    As before, any privacy policy and / or terms of service URLs that have been set in the “Business Information” section will also be included on the booking page.

                    If you still have any concerns, please don’t hesitate to reach out to us through the feedback link in the product.

                    Thanks,
                    Microsoft Bookings

                  • Support "buffer time" pre and post booking

                    There are cases where a business needs time before and after seeing a customer to handle a few tasks. Travel, clean-up, prep-work are all good examples.

                    Allow the business to specify the buffer time either side of a booking.

                    24 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Let me require that my customers provide a valid credit card when they book me

                      Add functionality to Bookings that lets me require that my customers enter valid credit card information at the time of making a booking. No charge is made to the customers' credit card at the time of booking but it proves they have a valid credit card with sufficient available credit.

                      71 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                        Sharing this update with you because you expressed interest in requiring that a customer provide a valid credit card when booking with you. While not exactly that feature, we recently completed work that allows you to collect a credit card payment from your customers through Microsoft Bookings.

                        At this time, this set of features is only available to customers in North America (we plan to roll-out it more broadly in the future). It is also only currently available to customers whose Office 365 “Release preferences” are set to “Targeted release for everyone” or “Targeted release for selected users”.

                        To learn more about targeted release please see this support article:

                        https://support.office.com/article/Set-up-the-Standard-or-Targeted-release-options-in-Office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47

                        If you are in North America and have your Office 365 release preferences set to one of the targeted release options described above, you will be able to accept payments through Bookings.

                        This article explains how:

                        https://support.office.com/article/set-up-payments-system-for-microsoft-bookings-b3f9f43b-b969-40cb-85bc-67c71dee0a03

                        We hope this…

                      • Have an option to make Telephone input NOT optional

                        Have a settings option to make telephone input NOT optional but required

                        64 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                          The first iteration of custom questions and required field controls are available now to all Bookings users. You can use this new feature to make any fields on the booking form (including “Phone number”, “Customer email”, or “Customer address”) required or optional – depending on your needs.

                          We are marking this idea as “completed”. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

                          http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

                          Thank you again for your interest in Microsoft Bookings and for your feedback.

                        • Let me require a partial payment up-front when my customers book me

                          Add functionality to Bookings that lets me require that my customers to make a partial payment for a service at the time of making a booking. This is the same as requiring the customer to partially pay, up-front, in order to be able to book your business' time.

                          37 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                            We recently completed work that allows you to collect payment from your customers through Microsoft Bookings – full or partial.

                            At this time, this set of features is only available to customers in North America (we plan to roll-out it more broadly in the future). It is also only currently available to customers whose Office 365 “Release preferences” are set to “Targeted release for everyone” or “Targeted release for selected users”.

                            To learn more about targeted release please see this support article:

                            https://support.office.com/article/Set-up-the-Standard-or-Targeted-release-options-in-Office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47

                            If you are in North America and have your Office 365 release preferences set to one of the targeted release options described above, you will be able to accept payments through Bookings.

                            This article explains how:

                            https://support.office.com/article/set-up-payments-system-for-microsoft-bookings-b3f9f43b-b969-40cb-85bc-67c71dee0a03

                            We hope this proves to be a useful feature for you. Thank you.

                          • Custom text to the customer on the booking page

                            I would like to be able to add text (e.g. instructions, directions, pre-requisites, to-do list etc.) to the booking page so that my customers can see it before / after making a booking.

                            157 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              6 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for your feedback and interest in this feature. We recently delivered functionality (what we call “custom fields”) to Bookings that will address some of the needs you’ve shared in your comments. Specifically, this new functionality lets you add text boxes to the booking page, and to the booking form, that can include custom labels of up to 256 characters. For some of you, this will suffice for providing a customer with specific instructions associated with a specific service.

                              Here’s a link to a support article that goes it greater detail about this functionality and how to find it and use it:

                              https://support.office.com/article/Add-custom-and-required-questions-to-the-Booking-page-fd6b7587-5055-4bcd-83a4-13bd4929bfff

                              Some of you though are asking for the ability to customize the email sent to your customers once they book with you… if this is what you wanted to see us build, please visit this page and add your vote:

                              https://outlook.uservoice.com/forums/314907-microsoft-bookings/suggestions/17916634-personalize-confirmation

                              We will take your votes…

                            • Provide more time increments for customers to book time with me

                              Bookings can only start on 15m, 30m and 60m increments right now. I'd like to have bookings start on 5m increments.

                              66 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                17 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                                I’m happy to let you know that we recently completed work that gives you more control over bookable time increments in Bookings. More specifically, we made two changes – first, we added more pre-set time increments for you to choose from (from 5 mins to 4 hours with several choices in between), and second, we added a “Custom” control that lets you specify the bookable time increment for your customers. These features were widely requested by Bookings customers and, if they not both already available for you, they will soon be available to try in our Web app. Please note that these features are still in development for our iOS and Android apps and will ship in the coming months.

                                You can find the new controls that let you pick the needed booking increment in two places in the Web app. They appear on the “Booking page” page, next to…

                              • Form

                                Integrate a robust, customizable form (something flexible and user friendly like Google or Sharepoint Forms) into Bookings so the business can collect necessary information regarding the scheduled appointment.

                                31 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                                  The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

                                  We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

                                  http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

                                  Please try what we’ve added and give us more feedback if it doesn’t yet meet you needs.

                                  Thank you for your interest in Microsoft Bookings.

                                • Provide custom form to customer to fill out

                                  Let me include custom intake forms in the booking appointment like Acuity

                                  24 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

                                    We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

                                    http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

                                    Thank you again for your interest in Microsoft Bookings and for your feedback.

                                  • Non-square logo support

                                    Support circle and rectangular logos

                                    47 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      6 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add the background color "white" for logos.

                                      Add the background color "white" for logos.

                                      13 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow time periods that are greater than minutes - days or week.

                                        Our company provides hourly, day long and multiday software training sessions. The day long and multiday sessions can be at our office site or at the customer location. I put in 480 minutes for daylong session but that looks silly.

                                        9 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                                          We are happy to let you know that we recently completed work that lets you set up services that either last all day or that span multiple days. This feature was widely requested by Bookings customers and, if it’s not already available for you, it will soon be available for all Bookings customers to try.

                                          To find the controls that let you set up an all-day or multi-day service first, log into Bookings and click into the Service details page. On that page you’ll see a new “Days” picker under the “Default duration” section of the page – next to the “Hours” and “Minutes” pickers. If you do not see this feature, please try back in a few days… it can take a few weeks for new features to get out to everyone. If you do see it, you can use it to set the number of days, hours, or…

                                        • Don't see your idea?

                                        Microsoft Bookings

                                        Feedback and Knowledge Base