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Microsoft Bookings

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  1. Potential issue when staff member cancels using their work Office 365 calendar.

    What if the staff member is ill and only cancels from his calendar? This means both the Administrator and the customer are not notified that the staff member is no longer available for the meeting. We tested this in a meeting today and no one was notified about the staff member's cancellation. It still showed up in Booking.

    166 votes

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    13 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create recurring events/ appointment

    Strongly recommend add function “Create recurring events/ appointment “

    Or “copy” appointment

    165 votes

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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Change order of custom fields

    I would like to have the ability to change the order of displaying the custom fields.

    163 votes

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    5 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  4. Events with multiple customers

    Allow multiple customers to sign-up for a single booking or group of bookings

    158 votes

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    26 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  5. Name first in outlook appointment

    Have the option to have the customer name listed first on the outlook calendar rather than the service, so that it is easier to find a certain customer on your schedule when they want to confirm times. I have many calendars up at once, and the names are cut off when teh service is listed first.

    156 votes

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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reporting

    Allow the site owner to create custom reports on booking information

    156 votes

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    17 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mobile numbers

    Would like the option to send via email or text sms

    153 votes

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    3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  8. The order of staffs on the booking page in Microsoft Bookings

    Our customers want the Select staff pull-down menu to list names of people in the alphabetic/kana order when they choose a specific person for the booking in the pull-down menu. It would make it easier to find the specific staff.

    153 votes

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    20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Duplicate services

    When creating services, I'd like to be able to duplicate them so that I don't need to re-select all options. Sometimes the difference is time. I can have a 25- or 55-minute appointment. To create the 55-minute service, I'd like to copy it and just change the title rather than have to reenter all of the reminders, forms questions, and so on.

    151 votes

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    15 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  10. Let me specify "time on" as well as time off

    There are cases where I would just like to have a couple of slots availability to be booked but I don't want to change my "business hours" to reflect this. It would be nice to allow me to specify "time on" just like I can block out time using the time off feature.

    149 votes

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    15 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remove Default Price from Bookings page

    Have an option to remove the 'Default Price' section from the Bookings Page.

    135 votes

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Appointment History

    Add the capability to see previous appointments each client has had with us.

    133 votes

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    4 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  13. 127 votes

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    11 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  14. personalize confirmation

    I have specific information/forms that need to be filled out when book first appointment. I would like to add this to the "confirmation email" after they book their first visit.

    127 votes

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    17 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  15. Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accesssable or displayable

    Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accessible or displayable

    127 votes

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    10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to let the customer choose from a list of locations on the booking page

    There are cases when we'd like to offer multiple options for location to the customer (webinar, phone, their place, our place etc.).

    126 votes

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    10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  17. Booking cancellation sync to Outlook

    When cancelling a Booking from the Bookings 'Calendar' this does not sync to the Outlook calendar that Bookings is linked too.

    This means the slot is freed up on Bookings, but no in Outlook so a 'duplicate' entry is shown.

    125 votes

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    6 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  18. 124 votes

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    1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide the ability for the person accepting the booking to validate if the customer actually attended, which can then be reported on.

    Add functionality for the person accepting the booking to tick a box, or not, if the customer attended or not. This would be great information to report on.

    123 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Disable ability to book with "Anyone".

    We would like to disable the "Anyone" option in the drop down as to who to book the appointment with. We always want an appointment to be booked with a specific person, not whoever is available.

    119 votes

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    9 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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