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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. Text Messages

    I think it would be great if I could send SMS reminders to my customers.

    304 votes
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      23 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    • Add Skype for Business as a Location

      My business is using exclusively Skype for Business for customer support. It would be very helpful to have Skype for Business integrated to Bookings.

      275 votes
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        20 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a way for people to request appointments (rather than auto-accept)

        Have you guys created or considered creating a "request appointment" feature? It would be nice to have this as a safe guard, so if I miss something in updating the schedule, I can manually approve requests.

        227 votes
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          13 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
        • Create recurring bookings and time off blocks

          Create a recurring booking for a customer so that I don't have to make multiple bookings each week/month.

          Create a recurring time off block for one or more staff - like lunch every day 12-1 pm.

          210 votes
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            22 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow Group Services Booking

            Allow multiple customers to select the same appointment for group services like physical training classes and be able to set minimum and maximum customers per group service booking

            195 votes
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              15 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Block out certain days (for e.g. holidays etc) for business

              Give an ability to easily block out certain days (for e.g. holidays etc) for business

              193 votes
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                2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
              • Location of appointment feature

                Regarding locations of meetings, oftentimes my meetings with my clients are over the telephone or video chat. I would like to have those options on the location area of the booking.

                188 votes
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                  10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Let customers book multiple services in one appointment

                  Allow customers to aggregate and book multiple services (and "add-on" services) for one appointment - handle timing and charges appropriately.

                  159 votes
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                    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 157 votes
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                      3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow customers to choose their time zone on the Booking Page

                      In cases where customers are spread across time zones, they should be able to see the times listed on my Booking Page in a time zone that makes sense for them.

                      153 votes
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                        43 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                      • Text Notification on phone

                        All other booking apps in the market have a text notification services. Microsoft booking only allows email notification about upcoming appointments. For a good customer services it better to have email and text notification as reminder to clients. Also an automatic phone call reminder will be an icing on the cake services. Please make this feature available on the Microsoft bookings

                        152 votes
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                          5 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • have booking tied to the Tenant Domain name

                          as will email the branding is of ultimate importance to our customers. this can not be deployed to customers until the URL is something that is branded both in look ( theme ) and in the client URL. I would suggest a sub domain of https://booking.company.com/

                          I like the concept of the product and will be able to leverage this into new and expanded O365 subscriptions but not in it's current form.

                          135 votes
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                            7 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                          • Option: more than one customer can book one timeslot

                            We would like to use bookings for trainings or small events. So we need an option that more than one customer can book one timeslot.

                            129 votes
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                              13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let me specify "time on" as well as time off

                              There are cases where I would just like to have a couple of slots availability to be booked but I don't want to change my "business hours" to reflect this. It would be nice to allow me to specify "time on" just like I can block out time using the time off feature.

                              109 votes
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                                14 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Change order of custom fields

                                I would like to have the ability to change the order of displaying the custom fields.

                                106 votes
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                                  3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Better Customizable Booking Page

                                  It would be great to be able to choose the colours rather than a pre-set list of styles. Additional sections for the header so that company information and may instructions. Different layouts as well.

                                  106 votes
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                                    3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Option to let the customer choose from a list of locations on the booking page

                                    There are cases when we'd like to offer multiple options for location to the customer (webinar, phone, their place, our place etc.).

                                    101 votes
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                                      10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accesssable or displayable

                                      Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accessible or displayable

                                      99 votes
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                                        7 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Appointment History

                                        Add the capability to see previous appointments each client has had with us.

                                        99 votes
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                                          4 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Date Ranges

                                          Allow the admin to set a range of dates that a customer are allowed to book

                                          93 votes
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                                            17 comments  ·  Flag idea as inappropriate…  ·  Admin →
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