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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. Requester Adjustable Appointment Length/Reoccurring Bookings/Exporting Data

    Bookings is really great but to use for our organization the requestor would need to be able to select varying appointment lengths. Is this currently possible and I'm missing it?

    Also allowing bookers to check a box for reoccuring bookings would be great, and the ability to export into excel to track usage at the end of the year is a must. Am I missing how you can do that as well?

    7 votes
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    1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  2. Duplicate Bookings Calendar

    We have multiple locations (more than 100), so it would be very useful to have a way to make a copy or duplicate an existing Bookings page to use as a template for a new one. We wouldn't want to copy the customers or staff, but being able to copy the hours, services, customized look and logo would make setup much easier when you have multiple locations.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Notification email should contain the notes

    When I receive the notification email of a new appointment, I have to go to that day in the calendar, open the appointment and check if the customer has written any notes. It would be great if the notification email contained the notes directly.

    23 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. "Time On" option in Booking Calendar

    A "Time On" button in booking calendar that functions the opposite of "Time Off" so we can add availability for specific day(s) when the staff or organization have special availability. For example, if a staff member switches their schedule on a given week to work day(s) that they are not regularly scheduled.

    3 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please have a "year-to-date" metrics for 1) number of bookings, 2) total revenue

    Please have "year-to-date" metrics for 1) number of bookings, 2) total revenue

    3 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow specific times to be available

    Because the service is available from 09:30 when I put one hour appointments in the appointments start at 10:00.

    If I change it to half hourly time we lose at least one available slot because people create gaps unintentionally

    We also can't book breaks

    6 votes
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    1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  7. Put custom fields in Email reminder

    It would be great if we could put the custom fields in the email reminder. Say, if one of the custom fields was "Balance Due" we could put that information in the Email reminder so that the customer could prepare their payment.

    18 votes
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  8. Find First Available booking

    Customers should be able to go to the first available booking rather than having to search for a booking date. We are constantly booked months in advance, yet when the customer goes to the booking page they are shown the current month and it's nor clear that all the days are booked. They should have an option to find the "First Available Booking"

    7 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  9. Date Range

    - Allow range of dates and Hours staff can book
    - Text notification on phone
    - Can show or hide price

    - Time incresment can disable
    -

    4 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  10. Personal staff Booking page

    Create a personal booking page for every declared staff showing only the services that are assigned to this person

    8 votes
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    2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add an opt-in checkbox for accepting the privacy policy of the website. (GDPR)

    According to the GDPR Microsoft Bookings appears as a contact form that allows making a contract. Esp. when the bookings page is embedded to a website there needs to be a checkbox to opt in to privacy policy of the service provide (seller).
    BR, Max

    5 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  12. invitation

    We are using Bookings internally and would prefer for the person booking an appointment to receive a meeting invitation after they book their appointment. Today, they receive an email with an ICS file that they can then manually add to their calendar but having it come through as a meeting invitation would be useful. Maybe this could be an option to enable or disable the option to send a meeting invitation or ICS file.

    6 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need Reporting Feature

    The service actually works well, but will not be a stand-alone replacement for other third-party scheduling options until you have a report function. As others have mentioned, you need to be able to show total number of appointments and be able to sort by day/week/year/customer/service/Calendar at a minimum.

    7 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  14. Round robin assignments

    When automatically booking a service using the "Anyone" option for "Select Staff", allow use of a round robin approach to booking the staff member. Based on who was assigned the last booking, move to the next person in the list of people to be assigned, rather than simply first available or first in the list.

    12 votes
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    3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make "Select Staff" mandatory when booking a service

    When setting up a service to allow a customer to select a staff member, make it so it's mandatory to select a staff member instead of defaulting to "Anyone."
    Currently if they don't select staff and leave it as Anyone, it randomly selects a staff member. For what we are using this for it needs to go to a specific staff member instead of a random staff.

    19 votes
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    4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Custom Duration to be set by Customer

    Let the Customer set the duration time, so they can choose to book out an hour or 5 1/2 hours, whatever they want.

    16 votes
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    1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customizing of style and text of the booking page

    I would like to change the css style and text of the booking page, for example the background color to embed the booking page into our Wordpress website. The predefined styles not fitting! Please add a text area so we can add custom css style to overwrite the predefined style.
    Additionally I would like to change some words like "Dienste" (services) because it sounds badly. Please add some variables so we can change the text of buttons, head and so on.

    Best regards

    35 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow customers to choose their time zone on the Booking Page

    In cases where customers are spread across time zones, they should be able to see the times listed on my Booking Page in a time zone that makes sense for them.

    172 votes
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    51 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  19. Global admin accounts- Provide admin permission on all services to Global admin accounts

    Global admin accounts- Provide admin permission on all services to Global admin accounts

    5 votes
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    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
  20. Terms and Conditions listed as Terms of Sale in E-mails

    In the e-mail sent to customers, the confirmation has links for Terms of Sale and Privacy Policy. However, in the business information settings, Terms of Sale is listed as Terms and Conditions. The e-mail should reflect the same language so as to not confuse customers since they need to accept these on the bookings page.

    4 votes
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    1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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