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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. Book appointments by date rather than time

    We see multiple patients at a time, so our appointments aren't based off of time, but rather date. It would be nice to have a field for just an all-day appointment. And if the appointments were viewed as a vertical list for printing purposes.

    11 votes
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      1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • 3 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a staff role for bookings only

        Staff members should be able to have the ability to make/change/delete bookings without having the ability to change settings or add/remove staff. Otherwise anyone who can make bookings can also change anything. There needs to be a level between 'Viewer' and 'Administrator'. Maybe 'Assistant'?

        12 votes
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          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Let me require that my customers provide a valid credit card when they book me

          Add functionality to Bookings that lets me require that my customers enter valid credit card information at the time of making a booking. No charge is made to the customers' credit card at the time of booking but it proves they have a valid credit card with sufficient available credit.

          71 votes
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            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

            Sharing this update with you because you expressed interest in requiring that a customer provide a valid credit card when booking with you. While not exactly that feature, we recently completed work that allows you to collect a credit card payment from your customers through Microsoft Bookings.

            At this time, this set of features is only available to customers in North America (we plan to roll-out it more broadly in the future). It is also only currently available to customers whose Office 365 “Release preferences” are set to “Targeted release for everyone” or “Targeted release for selected users”.

            To learn more about targeted release please see this support article:

            https://support.office.com/article/Set-up-the-Standard-or-Targeted-release-options-in-Office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47

            If you are in North America and have your Office 365 release preferences set to one of the targeted release options described above, you will be able to accept payments through Bookings.

            This article explains how:

            https://support.office.com/article/set-up-payments-system-for-microsoft-bookings-b3f9f43b-b969-40cb-85bc-67c71dee0a03

            We hope this…

          • Allow Selecting More than

            Allow customer to select more than one staff.

            1 vote
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              0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Staff Comments

              It would be nice to have a role where staff can update the comments ( or have his own comment area) and have those comments back on the booking page

              5 votes
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                0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
              • 12 votes
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                  0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow Preview of booking page from the app (as the customer would see it)

                  A preview option would be great to launch the booking page before publishing.

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Making it possible to delete a company and its Azure-user

                    At the moment you can add as many "companies" as you want. However there it is not possible to delete them.

                    Everytime you create a "company" it is using the companyname as an email-address, and will lock that username in Azure!

                    3 votes
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                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mobile app needs staff update

                      You should be able to edit and update your staff from the mobile app.

                      1 vote
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                        0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
                      • Team Appointments

                        Ability to setup a training (fixed date+time and max participants) and allow a participant to book him/herself into that training.

                        8 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • New updates for Bookings

                          Where can we go to see what is new in Bookings and to see what is being planned for Bookings?

                          10 votes
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                            1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                          • Check-in/Check-out

                            Would love employees to have the ability to check customers in and out of their appointments with downloadable daily/weekly/monthly records

                            7 votes
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                              0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let me set the first day of the week on the booking page

                              The first day of the week varies in some regions/cultures. Let this be a setting on the booking page.

                              7 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Have an option to make Telephone input NOT optional

                                Have a settings option to make telephone input NOT optional but required

                                64 votes
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                                  4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

                                  The first iteration of custom questions and required field controls are available now to all Bookings users. You can use this new feature to make any fields on the booking form (including “Phone number”, “Customer email”, or “Customer address”) required or optional – depending on your needs.

                                  We are marking this idea as “completed”. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

                                  http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

                                  Thank you again for your interest in Microsoft Bookings and for your feedback.

                                • Need a spam filter.

                                  Alas, I just had an appointment booked by what seems liked a spam bot, or at least someone representing a scammer. It was easy for me to tell that this wasn't an appointment I want to waste time with, but there's got to be a way to filter out waste-of-times like this, right?

                                  3 votes
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                                    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ouverture de plage horaire manuellement

                                    Il serait bien de pouvoir ouvrir notre horaire manuellement pour un seul jour. Sans que ce soit automatiquement toutes les semaines. Il peut parfois y avoir des variations d'horaire

                                    2 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 3 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to preselect which specific service is sent to customer for scheduling

                                        Would like to list multiple services, then send only one or two to specific customers. Presently, it seems to be all or nothing. (suggested Feb 2017)

                                        2 votes
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                                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Available times integration with calendars and set up specific rules.

                                          We need to have the calendar to integrate with existing calendars and have the option that only allows available apps to show only if two members of the staff are available at the same time.

                                          4 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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