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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Custom fields on the booking page

    Allow the business to specify custom fields on the booking page that they would like to capture from their customers who are making a booking.

    126 votes
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      11 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • Location of appointment feature

      Regarding locations of meetings, oftentimes my meetings with my clients are over the telephone or video chat. I would like to have those options on the location area of the booking.

      63 votes
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        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Custom text to the customer on the booking page

        I would like to be able to add text (e.g. instructions, directions, pre-requisites, to-do list etc.) to the booking page so that my customers can see it before / after making a booking.

        62 votes
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          5 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow me to specify which fields are required on the booking page

          Some businesses don't require an email address but instead require a phone number. Bookings should let the business choose which fields are required from the customers making a booking online.

          50 votes
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            7 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Skype for Business as a Location

            My business is using exclusively Skype for Business for customer support. It would be very helpful to have Skype for Business integrated to Bookings.

            48 votes
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              2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • 37 votes
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                2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
              • Option to let the customer choose from a list of locations on the booking page

                There are cases when we'd like to offer multiple options for location to the customer (webinar, phone, their place, our place etc.).

                35 votes
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                  4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accesssable or displayable

                  Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accessible or displayable

                  30 votes
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                    3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Let me require that my customers provide a valid credit card when they book me

                    Add functionality to Bookings that lets me require that my customers enter valid credit card information at the time of making a booking. No charge is made to the customers' credit card at the time of booking but it proves they have a valid credit card with sufficient available credit.

                    30 votes
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                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Have an option to make Telephone input NOT optional

                      Have a settings option to make telephone input NOT optional but required

                      28 votes
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                        3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                      • Provide more time increments for customers to book time with me

                        Bookings can only start on 15m, 30m and 60m increments right now. I'd like to have bookings start on 5m increments.

                        23 votes
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                          6 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • have booking tied to the Tenant Domain name

                          as will email the branding is of ultimate importance to our customers. this can not be deployed to customers until the URL is something that is branded both in look ( theme ) and in the client URL. I would suggest a sub domain of https://booking.company.com/

                          I like the concept of the product and will be able to leverage this into new and expanded O365 subscriptions but not in it's current form.

                          23 votes
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                            1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add a default address option of the address the customer enters in as the location of the service.

                            Allow the service to be set up on the services page to have the default address be set as whatever the customer enters in as the address on the public booking page.

                            11 votes
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                              0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let customers add Skype to appointments

                              Customers have suggested that we add the ability for someone booking with a business using Bookings to add Skype so it's easier to call/connect at the scheduled time. Adding that idea to the forum for votes and comments.

                              11 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Form

                                Integrate a robust, customizable form (something flexible and user friendly like Google or Sharepoint Forms) into Bookings so the business can collect necessary information regarding the scheduled appointment.

                                10 votes
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                                  0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Phone call reminder

                                  For some customers that are not technologically advanced and don't have email and don't use text messaging can we add an option for a phone call reminder.

                                  9 votes
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                                    2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Let me timebox when the booking page can accept bookings

                                    In the case of a tradeshow, I'd only like to accept bookings during a given time frame. It would be nice to have the Booking Page only show slots within that period.

                                    9 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Let me require a partial payment up-front when my customers book me

                                      Add functionality to Bookings that lets me require that my customers to make a partial payment for a service at the time of making a booking. This is the same as requiring the customer to partially pay, up-front, in order to be able to book your business' time.

                                      9 votes
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                                        1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Let me change the term "service"

                                        If my business doesn't offer services, but instead offers something else that is bookable (like a meeting room), I'd like to change the term service that is shown on the booking page.

                                        9 votes
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                                          3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow customers to add booking to their calendars

                                          After a customer has made a booking online, there should be an option for them to add it to their calendar (Outlook, Yahoo, Gmail, iCal etc..)

                                          7 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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