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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Custom fields on the booking page

    Allow the business to specify custom fields on the booking page that they would like to capture from their customers who are making a booking.

    158 votes
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      14 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • Text Messages

      I think it would be great if I could send SMS reminders to my customers.

      110 votes
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        5 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a way for people to request appointments (rather than auto-accept)

        Have you guys created or considered creating a "request appointment" feature? It would be nice to have this as a safe guard, so if I miss something in updating the schedule, I can manually approve requests.

        85 votes
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          2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
        • Location of appointment feature

          Regarding locations of meetings, oftentimes my meetings with my clients are over the telephone or video chat. I would like to have those options on the location area of the booking.

          80 votes
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            4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
          • Custom text to the customer on the booking page

            I would like to be able to add text (e.g. instructions, directions, pre-requisites, to-do list etc.) to the booking page so that my customers can see it before / after making a booking.

            77 votes
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              5 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow me to specify which fields are required on the booking page

              Some businesses don't require an email address but instead require a phone number. Bookings should let the business choose which fields are required from the customers making a booking online.

              76 votes
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                10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Skype for Business as a Location

                My business is using exclusively Skype for Business for customer support. It would be very helpful to have Skype for Business integrated to Bookings.

                72 votes
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                  3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Create recurring bookings and time off blocks

                  Create a recurring booking for a customer so that I don't have to make multiple bookings each week/month.

                  Create a recurring time off block for one or more staff - like lunch every day 12-1 pm.

                  70 votes
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                    6 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                  • Block out certain days (for e.g. holidays etc) for business

                    Give an ability to easily block out certain days (for e.g. holidays etc) for business

                    64 votes
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                      0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Let customers book multiple services in one appointment

                      Allow customers to aggregate and book multiple services (and "add-on" services) for one appointment - handle timing and charges appropriately.

                      50 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 50 votes
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                          2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Option to let the customer choose from a list of locations on the booking page

                          There are cases when we'd like to offer multiple options for location to the customer (webinar, phone, their place, our place etc.).

                          44 votes
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                            7 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accesssable or displayable

                            Be able to open the Booking Calendar in Outlook, currently it shows up in the list but is not accessible or displayable

                            38 votes
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                              3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let me require that my customers provide a valid credit card when they book me

                              Add functionality to Bookings that lets me require that my customers enter valid credit card information at the time of making a booking. No charge is made to the customers' credit card at the time of booking but it proves they have a valid credit card with sufficient available credit.

                              35 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Have an option to make Telephone input NOT optional

                                Have a settings option to make telephone input NOT optional but required

                                34 votes
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                                  3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Provide more time increments for customers to book time with me

                                  Bookings can only start on 15m, 30m and 60m increments right now. I'd like to have bookings start on 5m increments.

                                  31 votes
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                                    6 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • have booking tied to the Tenant Domain name

                                    as will email the branding is of ultimate importance to our customers. this can not be deployed to customers until the URL is something that is branded both in look ( theme ) and in the client URL. I would suggest a sub domain of https://booking.company.com/

                                    I like the concept of the product and will be able to leverage this into new and expanded O365 subscriptions but not in it's current form.

                                    31 votes
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                                      2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Appointment History

                                      Add the capability to see previous appointments each client has had with us.

                                      31 votes
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                                        2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support viewing multiple booking calendars at once

                                        For businesses with multiple booking calendars (locations is a good example), they would like to see all of the calendars on a single screen instead of switching between them.

                                        28 votes
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                                          2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to limit a service to specific days

                                          Allow companies who may only offer a service on specific days of the week to narrow down when a specific service is offered. Example, if the company is open 5 days a week but only offers inspections on Monday and Wednesday.

                                          18 votes
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                                            2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
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