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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. allow appointments with multiple staff members

    Allow customers to book an appointment with multiple staff members, like being able to have a support person and a primary person on the same appointment.

    49 votes
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      3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • Can we please be able to enter re-curring weekly bookings?

      Weekly site meetings are a real pain to enter individually. Please can you add a 're-curring' weekly option.

      50 votes
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        4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • website customization

        I've seen some similar requests, but the one I saw that said it was "done" hasn't been done. You have added custom fields, but I want is the ability to add instructions or information to the top of the booking page. Widgets or other things that allow us to customize the look of the booking page and what it says and does would really help us cater it to our needs. Additionally, I would like the option to have service descriptions right under the service name, rather than having to click the (i) beside it to get this information.

        21 votes
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          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Provide ability to provide more creative/customized look to Bookings Calendar Header.

          Currently the header of the Bookings Calendar does not allow for creativity in which to better apply our company "brand" to the header. We would like the ability to bring more creativity to the content within the Bookings calendar header.

          14 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • The ability to edit the confirmation email that is sent to the staff

            I would like to modify the confirmation email that gets sent to the staff. Especially when it comes to additional customer input fields that are on the booking page. It'd be nice if they would appear on the email instead of navigating to find those customer added notes.

            31 votes
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              0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Provide the ability for the person accepting the booking to validate if the customer actually attended, which can then be reported on.

              Add functionality for the person accepting the booking to tick a box, or not, if the customer attended or not. This would be great information to report on.

              46 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Name first in outlook appointment

                Have the option to have the customer name listed first on the outlook calendar rather than the service, so that it is easier to find a certain customer on your schedule when they want to confirm times. I have many calendars up at once, and the names are cut off when teh service is listed first.

                12 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Require authentication before accessing a Bookings page

                  It would be nice to have an option to require authentication (and limited to a group of people) in order to access a particular Bookings page.

                  This allows for some services to be restricted and could prevent anonymous bookings from people attacking a site.

                  6 votes
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                    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Include customer contact information in email notification of appointment.

                    When a staff member is alerted of a new appointment, they just receive the time and the customer name. It would be helpful to include the email and phone number in the email notification.

                    5 votes
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                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Potential issue when staff member cancels using their work Office 365 calendar.

                      What if the staff member is ill and only cancels from his calendar? This means both the Administrator and the customer are not notified that the staff member is no longer available for the meeting. We tested this in a meeting today and no one was notified about the staff member's cancellation. It still showed up in Booking.

                      20 votes
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                        1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                      • Booking for multiple locations

                        Give the option to book the same service in multiple locations. For companies that have offices in two locations like ours, we want clients to be able to book an appointment with one of our partners in either location, depending on which one they are located. The office 365 calendar allows for location entry, and should be coordinated with bookings calendar.

                        43 votes
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                          1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Auto-Booking for ressource calendar (meeting room, car)

                          Make it possible for services to auto-book a employe and also an ressource

                          17 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow customer to select a time range instead of hourly blocks

                            Give customer the option to book a custom time range. This is specifically for meeting room bookings in a business centre, having the option to choose a number of hours, managed in 30 minute intervals.

                            19 votes
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                              4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Customize the Calendar Invite that is sent to the customer

                              It would be useful to be able to customize what is displayed in the body of the ICS file that is sent to the customer when they schedule a meeting. For example, if you use skype for the meetings, you could put your skype information in the body for the customer to know how to join the meeting.

                              20 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Direct Links for certain services

                                Direct links for specific services (say I wanted to book a one-on-one and that link to a client) All the other calendar booking services do this, please include this feature.

                                16 votes
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                                  1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Confirmations to Multiple Admin Emails

                                  We need to have an option to send the booking confirmations to multiple administrators inside the company.

                                  17 votes
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                                    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow for Transparency in Logo

                                    Why can't I upload a transparent Logo to display on the themes colors? Why do I have to choose a background color for the image and then a separate background color for the banner it displays on?

                                    Please add a "transparent" Color option for the company logo.

                                    26 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Include Time/Date in Reminder Email

                                      Allow the date/time of the service to be included in the reminder email.

                                      6 votes
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                                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Booking a sequence of events

                                        Being able to book a number of events in one go

                                        6 votes
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                                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow customer to pick time on a service

                                          As a feature request, I’d like to be able to present my clients with a default meeting time but also a maximum meeting time. In other words, I would like it if the default could be set to 30 minutes but clients would have the ability via a dropdown menu on the booking details page to select a longer meeting time up to specified maximum if they know they’ll need more than the default (this ability to change the meeting duration on the fly would also justify the use of the word “default” in the booking form setup page).

                                          2 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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