Google aliases do not use correct display name
Our company uses aliases for support and configures the display name to show that's coming from the support team instead of a specific individual. Outlook desktop with Gsuite Sync handles this correctly, but when using Outlook on ios it uses my name from the primary Gmail address.
Dan Drew
shared this idea
7 comments
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Marcus Phung
commented
Support for Gmail aliases has been removed in iOS app (and android too, apparently). Please restore this feature as it significantly reduces the usability of the app.
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Paul Devlin
commented
Outlook on iPhone should be able to use aliases.
On the desktop version of Outlook, it is supremely easy to use an alias for a Gmail account - just change the email address field to the alias I’m settings.
However it is not possible to do so in the mobile version. It should be just as easy.
This limitation means that Outlook is completely useless to me on my iPhone because it is completely out of sync with my aliases on my desktop.
I have 8 separate email account for different companies I’m involved in. Three of these use Gmail accounts with aliases. If I were to use Outlook on my mobile without aliases, I would completely confuse recipients regarding my actual email address.
Therefore using Outlook on iPhone is a nonstarter for me.
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Tehillah Hephzibah
commented
We don’t have to wait a whole week to change our aliases to a primary aliases
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Argonaught
commented
Re-instate Gmail Aliases. Why was this ever removed, Microsoft?
https://answers.microsoft.com/en-us/msoffice/forum/all/setting-gmail-aliases-in-outlook-ios-app/9eaf3925-b43e-48f3-8770-3c852595fcba -
oliverww3@gmail.com
commented
There is another thread asking for the same thing with over 1600 comments.
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oliverww3@gmail.com
commented
Bring back Google’s aliases. I subscribe to the 365 office package for outlook and now that the google aliases where removed for some unknown reason, the 365 office subscription is almost useless now that I can’t sent a alias email from my iOS devices
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Gordon Christie
commented
This used to be a feature until it disappeared with no notice. This makes Outlook useless for my use case. Please add it back.
