Synch Contact Subfolders
At the moment only the contacts from the main contact folder are synched to the smartphone.
We have subfolders under the main contact folder, for example for our CRM system, which must also be available on the smartphone.
Currently these contents are not displayed in the app and are not synchronized.
Jesper Møller Damm Christensen commented
Hi there we need to have support for subfolders in contacts, cant be right that we have to sync contacts from the build in ios app, instead of Outlook ?
Outlook-App Mobile is not synchronising all contacts from Exchange O365 Cloud.
Only the objects which are in main-folder or main-adressbook.
Mobile App (iOS, Android) is not loading objects of contacts-subfolders or contact-lists which are online in personal O365-User account, e.g. Contacts which were originally transfered from Third Party Addins or other sources, example: SalesForce.
Or even manually created contacts-folders not synced.
It is set by design and needs to be fixed for business/corporate needs!
Great feature we need for our emergency contact list.
Currently only contacts of the main contact folder from the Exchange are visible.
Standard IOS contact app shows contacts from subfolders too
You should be able to switch on/off per account if contacts are synching. E.g. If you only wanna have privat contacts on the phone but also your businessmails without businesscontacts...