Please add background syncing like all good apps.
This way it doesn’t take a year to load conversations
After every new outlook update, all the folders need to be opened once at least so that all the emails are downloaded into the outlook app &/or phone and so that going forward any new emails are fetched and shown in the app itself. Notifications are still not shown regardless of the procedure followed above (please add this feature too)!
Please roll out an update where we don’t have to open any of the specific folders manually just by random checking to find out if there indeed is a new email lying around !!!
Guillermo Rueda commented
Badges, notifications and messages get super stale UNTIL the app is in foreground. After that, deleted/moved emails somewhere start syncing. At this point, the notifications and badge were useless because one is already in the app
One of the biggest dealbreakers for me with the Outlook app is that it only checks for new mail when it’s open. I have background app refresh enabled for it, but it still won’t fetch new mail and calendar items in the background. I keep going back to Apple Mail in areas with poor reception (e.g. subway), because I can read my latest messages with it that it synced before I got on the subway, without me having to open Apple Mail and forcing a sync.
Ybarra, Sebastian commented
you need to open it so that it synchs...