You could start with making the outlook actually filter out all the junk! Im marking 5-10+ mails every day as junk but i still get more and more junk mailes
I have emails from stores and websites I want to receive but they go to my junk folder when I don't want them to. Need a way to fix that please.
Microsoft need to address the massive influx of scam emails being dumped into Junk folder. I have been in contact with them through emails, Microsoft Community, Facebook and now this site. Their general response is a cut and paste selection of paragraphs telling you they care, giving you advise that doesn't work and tell you that they are working on it. There are hundreds of people that have reported the issue some that I have seen go back to 2012 (more than likely goes back to way before this.
1 Microsoft realise the extent of the issue (don't tell me they do)
2 MS actually read the responses from customers and UNDERSTAND the real issue and not circumvent the issue (they tell you they understand, I doubt that - they would have addressed the issue by now)
3 MS realise their current system is ineffective (MS are quick to point out that their process works they do not want to accept that the design is flawed)
4 MS sending thousands of junk to my junk box to be deleted after 10 days is NOT a solution. Stop telling us about this. Unless I have to sift through hundreds of junk emails every day I run the risk of losing important emails.
5 MS to train their Customer Services people to understand that some of the age old cut and paste recommendations DO NOT WORK
6 MS realise cut and paste patronising does not solve the issue. After reading the same thing email after email after email does not install any confidence or trust.
7 Try one proposal that has been sent through by several subscribers over some time now - allow us to use the blocking rules in the Junk mail box and don't limit the number of rules.
8 In addition to above, make the blocking process simpler.
9 Finally, be more honest about what is going on
Why can’t I block and send you info. about spam-fishing on my iPhone when I kan do it on my HP computer on the same program / app Outlook?
And if I block spam and whatever, I don’t want that sender to send me anything at al in the future. I don’t want to receive the same e-mail from that sender over and over again in my spam file! Why do you think I block it in the first place?
Know is it really time four you to take this serially if you want to have some customers left. We are many that really is very tired to receive from the same spam senders over and over again, with the same sender address! And you do noting about it as it is know, even when we all is helping you out to stop them.
Please do something.
Χριστίνα Λαμπροπούλου commented
So many scam e mails lately and no way to protect our account. Every week I receive many scam mails and there is no easy way to report and block the account that mails me
Latest scam mail I received was from
About a lottery winning. I expect to be protected from those accounts. I can’t spent my time and energy any more to investigate . Easy function should be add to be able to block and report those accounts
Block sender and add rules on mobile version. Spam is increasing daily. Very annoying since functionality is already years available on pc version.
dale goold commented
Getting emails about an account that I don’t have over 18 years
Have a way to mark messages as junk or not junk.
Able to flag an email as scam
Orlaith Madden commented
Have the option of making a focused email unfocused, or a non focused email focused in the future
Tom Wolfel commented
I don’t want an Asian or Russian date. Don’t need medical marijuana and I definitely don’t need all the junk and spam. You unsubscribe and they change addresses. One day I got ten for a flashlight in a row really how about doing something about it.
Wendy Wilkinson commented
Make a swipe option for junk email. At present have to open to junk which I believe sends back to sender thus creating even more junk.
Darren Hind commented
Plagued with spam, mobile version doesn’t deal with it at all.
Sherman . commented
I am receiving approximately 5-10 phishing emails a day. G-Mail does not have this problem as bad.
Lisa Johnson commented
How do I change a Junk file in email to another name?
Patricia Casburn Meyer commented
My non junk keeps going to junk after I tell it not junk.
Robert Lopez commented
Every time I check my email I have to check the junk folder and most times I find valid email and it is often email from a sender which for which I have a rule to accept the sender into a sorted folder.
Everyday I get a lot of junk email in my inbox and among the junk are really bad email. I have found way too much phishing email and email which violates my email rules.
aileen kimble commented
I get way too much junk emails consistently all the time no matter if I “unsubscribe” or not they never stop and it’s soooooooo frustratingly annoying.
Nancy Ramos commented
When moving an item from the Junk Folder to Inbox, automatically add sender to safe senders list.
henry banman commented
You need to make it to block all the junk. But it seems like that’s your business is to make money with that junk .
Dave Jarvis commented
You should be able to block spam emails on your mobile and stay blocked. They keep coming back after being blocked. Improve security.