Load Older Messages
I can’t view except messages two weeks old
Why would limit the amount of emails to be accessed. This means a person only need this app for reading emails within the last 30 days. App is useless if you can’t access previous emails past 30 days. This is ridiculous!
Charles Celalrius commented
App has become useless when i can see emails from more than 30 days ago.
I like the outlook app, but the fact that I can't load older mails makes it useless to me. Please add an option to setup a sync limit to the mail account settings with an selection all mail.
D. de Haan commented
****.... it did cost me 6 hours of work to pay to an ict-er to hear that the problem is outlook wich not shows older messages...
It became the most expensive app i've ever had!!!!!!!
I just went over from gmail to outlook (With exchange)... but... no way outlook ever gets on my phone again with no control over my mails... went back to gmail where i can see and get everything i need!
Bjørn Jørvad commented
Please bring back asap the function to have No Limit in old e-mails again. It has been standard in Outlook f or May years now and I dont understand, why Microsoft suddenly has removed the function.
It seems this feature has been removed and you can only go back 30 days.
This is the primary reason why I and my users use the Outlook app over the native iOS app.
We would really like it restored.
It is possible now to search 3 months old emails, sometimes it is neede to go way behind, to 6 or 12 months back in the past. Please allow this.
Pleas we need To load all E-Mails and Dates
I would like to see if there is an improved way to access all emails dating back infinitely to the beginning of time on the account.
With the amount of use we use our phones to access emails, it appears that I can only get about a year or less of emails that I search for.
We need an improved way to search back farther in our archives. Thank you.
I recently found that in all My outlook nhs.net app none of the messages / mails from more than 1 month ago are visible.
I have been told that periodically the app synchronises and will trim the number of messages to 500 per folder.
For me this has not happened - it’s very much based on a 1 month date.
I am a doctor and need to be able to access older messages in my folders.
In the iOS settings for accessing the emails via the iPhone Native email the maximum date to go back to is 1 month.
In my old hospital Specific outlook / exchange I could set that to “ no limit”
It would be very helpful to be able to sync with “ no limit “ both on the outlook app and on the iOS settings for Outlook emails
Louis LeBlanc commented
Makes outlook useless now
Recently only messages from the last 30 days will show on Exchange account on my phone, so older messages or those stored in folders can no longer be accessed at all! Please bring back how it was before so I can access ALL my emails on my work phone, not just those from the last 30 days
Is there an update on this?????
I can see ALL email in my inbox on my iPhone, but only 30 days on my iPad. NEED all emails.
I work in projects that last sometimes years.
I have been told by your support (see text at the end) that the app is limited to “1 month see emails”. This is absurd for me and 3000 more of colleagues of my firm. We need access to older emails. Otherwise the app is useless. Note that we can get access to all emails using the native mail app of the phone (iPhone) without a problem, so I do not see a technical impossibility from your side to allow the app to have unlimited time regarding the mails that are possible to access from the app. I like the app but with that limitation I will be deleting it from the phone and advising my management of that set-back.
Read next the answer from your colleagues at support:
“Hi there and thank you for contacting Outlook Mobile Support.
Outlook for iOS app has some restrictions on the number of messages using a specific protocol and for your '@besix.com' account, the app will sync only 30 days worth of emails. Your feedback is very important to us and if you wish to see changes to this limitation, you may send a Feature Request directly to our Development Team by going to the app's Settings > Help & Feedback > Suggest a Feature. “
Jeanine Wilson commented
As long as this request has been out there - clearly MS doesn’t plan to make this possible. I came to Outlook because of reviews. But too
Many things that are available in the native app and not in outlook - make this app useless to our business.
Even after clicking Load More Messages, the in box gets randomly reset to fewer messages and I have to click Load More Messages again. Once I load the messages Outlook shouldn’t stop showing them for no reason.
Very frustrating when I need to see an older email that I have and can see fine in Outlook on desktop but have to search to find in the app. BIG waste of time. Does not make app with using if things don’t match desktop emails in Outlook
This is a very frustrating aspect, especially when it apparent to randomly revert back to a limited number of messages even when you have previous loaded all the messages. There should be a setting to determine how many message should be loaded.
Robek, Pavel commented
To have option to choose how old meesages will be in Inbox and to always upload older and older messages if you want to find something. The same for items in Calendar.