Junk mail filter
Since having the new Outlook app forced upon me, I am receiving 20-40 junk and spam emails on my Inbox. This never happened before with the previous online version of Outlook / Hotmail. Please dramatically improve junk mail and spam filtering. This Online Outlook upgrade is currently rated zero of 5 stars as a result of all this junk mail and spam no longer being filtered out. Zero being the worst of the worst. The lowest of the lows.
Thank you for considering
John Staver
shared this idea
531 comments
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Max B
commented
I receive the same kind of spam every single day - 40 emails. They repeat the same subjects, Keranique hair, TL900 flashlight, Warby Parker and so on... Every single day I have to go through my junk folder to see if any legitimate emails get sent there - and i consistently remove several non-junk emails.
I do this ritual EVERY DAY for the past SIX MONTHS - it is unbelievably time consuming.
The spam filter learns absolutely NOTHING when I mark email as NOT JUNK or if I mark an email as JUNK, it just moves it to the junk folder.
Does Microsoft's algorithm actually do any learning? Why am I seeing the same garbage in the JUNK folder? It's already been marked as junk for the past six months, why do I still keep receiving it? The goal is to start blocking it so that legitimate junk doesn't ever hit my mailbox or any of its subfolders.
Google does a phenomenal job with its filters, and Microsoft always let garbage in since Hotmail started over 2 decades ago.
Very frustrating!
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mohammadnouman@live.com
commented
Even if u mark an email as junk outlook app does not seem to understand that . You will continue to receive the emails from the sender that u already marked as junk which is quite frustrating .
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Heartless 😫💔
commented
My son is 14,this is his e-mail account.every other message is x-rated!-I’m ALWAYS DELETING!!!-please help remove this!
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stevephillips2004@hotmail.co.uk
commented
Would it be possible to run a script that puts certain keywords straight into the trash, not into the spam folder. For example I want to put all emails with the text “bitcoin” straight into the trash.
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maria_gamboa@live.com
commented
literally all my inbox consists of junk/spam mail. this wasn’t happening 2 years ago and i’ve made this account for a while
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felixcastro2020@live.com
commented
The spam filter seems to operate without rhyme or reason. There should be a way to mark emails as “not junk” from the Junk Email folder.
Important emails end up in the Junk email with frequency. The filter does not do a very good job of determining junk from good emails. How about a setting to turn off Junk email?
Thank you,
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The Shen Clinic
commented
.Marking an email “not junk “ has no effect. It continues to be labeled as junk.
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Anonymous
commented
Improve or remove the Junk mail option.
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Anonymous
commented
Be able to unsubscribe from all my junk at once. Not just one email at a time
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Anonymous
commented
Add an option to flag and forward inappropriate spam to a Outlook from the app. Then analyze and block that site from ever sending inappropriate material to users again. Spam is great for sorting junk but sometimes regular mail goes there too. But mine just recently has been inundated with adult trash. I should be able to send you those emails so you can take necessary actions against those sites. After awhile you might not have much spam left if they are blocked from your mail service. I can only imagine what children are seeing if they have access to email accounts.
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Info
commented
I have outlook on my phone as well as my laptop. My email gets a lot of spam, and if I block the spam on my laptop it would be great if the email on my phone would also automatically block the same spam, but it doesn’t. So I have to block each spam twice.
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Anonymous
commented
I have received once again an important mail in the folder « junk mails ». I would like to deactivate this function « junk mails » or I would like you to improve their filtering.
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Anonymous
commented
When you have thrown something in the spam folder- and a identical spam comes right away wouldn’t it be good if it also went the same way automatically????!!!
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Anonymous
commented
I get tons of spam and have made custom filters. Please let me edit them while on my phone, rather than having to go to outlook.com
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naomi lowe
commented
When you’re scrolling through emails, if you swipe down to strongly the whole page refreshes. Attachments don’t show up on emails on your website. You get directed to your MSN page and there’s no clear pathway to get back to mail. You have to press buttons 10 times for the site to load. It’s slow and full of glitches.
Makes my blood boil every time I use it.
Now i’m even having trouble posting this feedback! No button to submit it! -
Anonymous
commented
If anything is placed in spam files, delete it so it never shows up in ANY mailboxes! And why is it that emails that are needed go into spam, and they’ve been coming in for months and all of a sudden they are found in spam/junk box? CORRECT IT
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Anonymous
commented
Dont put everything that’s actually wanted or useful in the junk folder!!!!!! FFS! U have screwed me over so many times!!!!!!!
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Wilderman, Candie
commented
All of a sudden many of my important emails have been put into spam and now I have to check it all the time as if it were a second inbox. Why did you start doing that? And there is no rhyme or reason that I can see for selection. Stop doing that! I can sort my own email thank you.
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Anonymous
commented
You have the worst spam filters and absolutely no way to tag fishing scams on app. Your support center gave THE worst response ever. So glad I have goggle mail as you guys have lots to learn.
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Fauzi Sigma
commented
Eventhough this is IMAP clients, shouldn’t email marked as SPAM and Junk not being forwarded to the client. But instead of not retrieving the SPAM or JUNK email, it is appearing on the Focused folder.
