Read more as an option
Please make the "read more" feature an option, not mandatory!
Michael Lau commented
please try to add a reload button to let user refresh the mail
Jenny Richards commented
Messages very often don't fully download, cutting them if halfway through a text line. And yes I try the "restart the app" and the the "restart you're phone" solutions to no avail. It would be wonderful to be able to reload these messages or download them again from the server with the tap of a button.
Tyler Temple commented
Some longer emails have a "read more" link at the bottom of a message that you have to click to essentially reopen the message in a full screen mode. Remove this feature and just load the entire message when it is opened. You might miss out on part of an email if you overlook that link at the end of all the text in the message body.
Mark Hambly commented
The fact that it loses your spot is what truly makes this terrible.
There is no technical limitation on why they would need to push to another view for non-truncated email. When the user gets close to the truncation break, reload with the full email, no loss of scroll offset. Any junior iOS developer would be capable of implementing this without much trouble.
Ravi Syam commented
Please delete the Read More feature or make it a user option.
Ravi Syam commented
The "Read More" function in emails is an unnecessary and frustrating feature of the Outlook iOS app. It is the primary reason I am using other email apps which don't handle long emails this way.
Please remove this feature or make it a user option in Settings.
Sunny Lowe commented
The need to open a separate window to read long emails is a real problem in this app. I love the app, but it is a real problem for effectively reading large quantities of large emails.
Steven Cook commented
Likewise, I don't understand the purpose of truncating long emails and forcing me to tap "Read more". Worse still, when I do tap it, I lose my place and have to scroll back to the part of the email I was reading.
I too subscribe to a few newsletters that always exceed the initial viewing space, and having to tap Read more makes these newsletters much harder to read.
Consider individual emails, when forwarding please show message instead of having to use the 3 dot drop down. Gmail's interface is simple and visually appealing
Chris Blocher commented
This feature has aggravated me to the point of uninstalling the app. Let me know when you let me turn off "Read More". Thx.
Dean Allen commented
Currently you get to a certain date and it hides past emails. I don't have this issue apples mail app you can adjust to show all and it keeps everything in your inbox. I should have to continue to ask outlook to show me more and have it re download messages.
Peter Sayer commented
I grab my phone from the charging stand where it has been synchronizing overnight, run out the door and jump in the metro, planning to read my email underground on my way to work. Unfortunately many messages are truncated and the 'Read more' button only works when I have network coverage. I presume this feature is intended to save data charges or memory or something, rather than try my patience, but could you at least let me decide which is more important to me? Either do away with the size limit and the button altogether, or let me choose in the preferences how many kilobytes of each message to download.
Firstly I would like to say that I like the app very much, but something I find frustrating is the "Read More" button towards the bottom of a long email.
If I had scrolled that far down already surely I would want to read the remainder of the email. What is even more frustrating is when you click "Read More" it takes you all the way back to the start of the email so you have to scroll again.
Could you please make it possible to choose which default one prefers in the email info box which shows Name, Subject, Date etc. It seems the default is VIEW LESS. I would prefer to View More which provides more info.
Douglas Brengel commented
In addition to the "Read More" at the bottom of the displayed email, how about adding a "Read Full Email" at the Top as well? Or at least, when Read More is toggled, open the full email where reader has left off (instead of all the way to the top).
Many emails from regular senders will predictably require the Read More and either allowing a toggle up front or allowing for a more seamless reading experience would be welcome.
Pete Stofle commented
It takes soooo long to actually view an email. So much faster to forward the email first, then download full message and view that way. Why is that?
Heck yes to "Read more" as an option and not default, for all the reasons below and another one I found today; some newsletter formats force this long white blank space that obfuscates the content, so you need to keep scrolling and scrolling through white space just to click the "Read more" to reveal the remainder of the email. It's a terrible experience, please let us opt out of the read more function. Thanks.
Luke Andrews commented
I don't understand the purpose of truncating long emails and forcing me to tap "Read more". Worse still, when I do tap it, I lose my place and have to scroll back to the part of the email I was reading.
I subscribe to a few newsletters (e.g. the New York Times Morning Brief) that always exceed the initial viewing space, and having to tap Read more makes these newsletters much harder to read.
Olivia Kalscheur commented
The "show more" feature where it cuts off long emails doesn't make sense. Also when you click it, it sends you back up to the top of the email and you have to scroll back through to find your place. It needs to just show the whole email if I open the email and not cut it off.
G & D Peck commented
Agree! This is a terrible limitation. Get to the end of the "Microsoft Allowed" content only to have to select "read more" in which it opens the email in a separate window and then you have to go through the entire email again just to find where you left off.