Read more as an option
Please make the "read more" feature an option, not mandatory!

170 comments
-
Olivia Kalscheur commented
The "show more" feature where it cuts off long emails doesn't make sense. Also when you click it, it sends you back up to the top of the email and you have to scroll back through to find your place. It needs to just show the whole email if I open the email and not cut it off.
-
G & D Peck commented
Agree! This is a terrible limitation. Get to the end of the "Microsoft Allowed" content only to have to select "read more" in which it opens the email in a separate window and then you have to go through the entire email again just to find where you left off.
-
William Leong commented
I would like Outlook to display the full content of all emails without displaying a Read More link.
-
kd58@sussex.ac.uk commented
Hi there, I really dislike the need to click 'read more' when reading a message in the app. If I am scrolling down of course I want to read the whole message - and if I do have to click to 'read more' I wish it to open in the reading pane - I do not want to have to open it as a separate pop out window that then doesn't have the headers of the email included.
-
TC Gore commented
This is the reason I'm reading this section. I don't need Microsoft to decide when I get to read my emails and when I need them truncated.
-
Ian Fung commented
Would be great if the app loaded full emails instead of prompting "read more" after a long email.
-
amalhotra24@hotmail.com commented
Like the native iOS app, just let the app downloads the entire email. It's infuriating to press 'load more' to see the full email. I don't have time for stupid implemented ideas like this. The native iOS app gives me the entire email straight away!
-
James Wildman commented
Can you please put back the option to turn this feature on or off. With the new emails search option is only checks what's in your current inbox. So if you have an emails say 2 weeks old it will not find it unless you keep loading more conversations. Now imagine finding an email from 6 months ago. This makes it impossible.
If there is a way to shut this option off, please advise.
-
Axel Bruns commented
Hi there,
Can the 'Read More' functionality for long emails be switched off ? On an iPad Pro the available screen space makes it unnecessary.
Also (unlike how this works on an iPhone), when tapping 'Read More' on the iPad Pro the email is displayed again from the start - rather than jumping down automatically to where the 'Read More' link was displayed. This means scrolling through the email from the top again in order to get back to where you were forced to press 'Read More' - very annoying.
Many thanks in advance.
-
John Wilson commented
I wish there was an option to automatically have messages load in full when responding or forwarding w/o having to press the button every time.
-
Jan - Valérie Hapanowicz - Beaulé commented
Absolutely, let me and the size of my data plan determine how much of the email to download.
Currently you click read more which reloads the email losing where you left off. -
Mike Halkes commented
Ever since it's addition. The auto sizing hasn't worked for many of my emails.
Please roll back to the previous version.
-
Christoph Maier commented
Please do it! It's an easy change. It annoys me several times a day!!!
-
Lois Meyer commented
Please bring back the old way of reading long emails in landscape, so we don't have to press the 'Read More' button, then have to re-read the email to get back to the place where it was abruptly ended. The old way still works in portrait. Why?
-
Christoph Maier commented
Show directly the whole text of the message
-
Anonymous commented
Building the Read More function into Outlook app seems odd. Were customers asking for something like this, is it supposed to speed access by some minor amount, or just some wild hare that seemed to need chasing. The effort to make the change could have been much better spent dealing with pressing or important complaints.
Daily I get at least one message that's long (fits a now somewhat arbitrary length rule) and it had been nice to just scroll through looking for content I'm interested in. Instead of simplication this change complicates daily efforts to keep up with duties and responsibilites. It's another annoyance that takes away from productivity.
I will once again try to find an alternate app for reading outlook based email. Given the option I wouldn't keep an outlook account because of restrictions/limitations imposed similar to this read more functionality.
Any new functionality should have a switch to allow or disallow. Then if everyone uses it you've won and it can become standard.
-
Rob Vretenar commented
It's a very annoying user experience. Get half way through a long email and have to load it in a new window art the top of the message again. More clicks than necessary, more scrolling than necessary. Hopefully there's a really good reason for it but I can't imagine it can't be done right
-
Alison Anderson commented
Currently I have to scroll down a long email to find the 'read more' button and open a new reading pane.
The only alternative at the moment is to read part of the email in the current, cramped space, then click the 'read more' button, then scroll down the new window to the point I read previously.
For some emails, eg newsletter, I know the 'read more' button will be there. For other emails I don't know if they're quite long enough or not until I scroll down.
The reading pane is great. Why not make it an option for all emails?
-
Rob Cope commented
This new feature is terrible. I'm reading through a long email then get to a place where it just cuts off. Tapping Read More opens a new window and puts me right back at the top, so now I have to find where I was again. Plus, now it's in a modal window, so I have to dismiss it to do anything, like check a new email. When I come back to it, I have to scroll all the way to the bottom, hit Read More, then scroll all the way down again to find where I was.
I wasn't having problems with long emails before, so this makes things worse, with no added benefit.
-
Corey Gaskin commented
Just load the full email instead of making us click "read more" for another window to pop up with the full email.