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Outlook for Android

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  1. sync doesn't update quickly, even though I get pop-up for email received but when I try to open it doesn't, takes time to appear in inbox.

    the email I just received which appeared in my notification but when I try opening it, it doesn't appear in my inbox takes awful time to appear in my inbox.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. You’ve reached a support channel that is dedicated to feature requests only, but I would suggest that you refresh the account and see if that helps and fix the issue on your app. To do this, open our app —> Settings —> Select the email account —> Reset/Refresh Account

    If that doesn’t work, don’t worry, we have helpful colleagues over the in-app support who are more than happy to have this sorted out. You may reach them through the Help Section of the app (Settings > Help and Feedback > Contact Support) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

  2. follow OS do not disturb settings!

    I set a do not disturb on my phone. your app should see that and follow.

    6 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. make contacts available

    the contacts I have on my computer are not accessible in the app.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    This feature is now available in the latest Outlook for Android. Make sure to download the latest version.

    Having trouble with this feature? Let us know through the Help section of the app in the Settings. We’re here to help.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. A Reminder flag for enabling contact sync whenever a user installs or re-installs Outlook App

    Contact sync is disabled by default when you do a first time installation of outlook or when you re-install outlook app. Many corporate user's need contact sync and it would be for the best if there is a reminder flag which would remind them to enable the contact sync post installation

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. Oracle ebs approval emails are not working anymore after this update.

    Oracle ebs approvals are not working, as on clicking approve a new mail with some information used to open now only a new mail opens.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. 4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. 7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    You can now temporarily turn off your email notifications using the new Do not Disturb feature of the app. To do so simply tap on the 3 horizontal lines on the top left corner> Next tap on the bell icon next to the email address displayed or go to the “All Accounts” tab to set up do not disturb for all accounts connected to the app > Next choose the timed or scheduled option that best suits your needs.

    If you have any questions or need assistance locating this feature, please contact our in-app support team by going to Settings>Help & Feedback> Contact Support.

    All the best

    The Outlook Mobile Team

    P.S. Please use the Help Section of the app for any questions, we are unable to see replies to this address.

  12. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. GCC

    We are a government customer and we are required to enable the GCC to use the Outlook mobile app. Enabling the GCC feature also disables the ability to add additional GCC mailboxes as well as adding GCC shared calendars. I would like to see the option available to do both of these.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    You can now refresh the email list view by simply pulling it down.

    Not working? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Update app version available on the Amazon app store

    The app is available on the Amazon app store for Amazon fire users.this is fantastic as it is the only way for iCloud users to properly access their calendars and it is the best email client on the platform.
    Whilst the Android and iOS apps receive regular fortnightly updates, the Amazon App store hasn't been updated in months. Could Microsoft commit to supporting it properly?

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. 3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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