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Outlook for Android

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  1. sync doesn't update quickly, even though I get pop-up for email received but when I try to open it doesn't, takes time to appear in inbox.

    the email I just received which appeared in my notification but when I try opening it, it doesn't appear in my inbox takes awful time to appear in my inbox.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. You’ve reached a support channel that is dedicated to feature requests only, but I would suggest that you refresh the account and see if that helps and fix the issue on your app. To do this, open our app —> Settings —> Select the email account —> Reset/Refresh Account

    If that doesn’t work, don’t worry, we have helpful colleagues over the in-app support who are more than happy to have this sorted out. You may reach them through the Help Section of the app (Settings > Help and Feedback > Contact Support) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

  2. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. 5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  4. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. A Reminder flag for enabling contact sync whenever a user installs or re-installs Outlook App

    Contact sync is disabled by default when you do a first time installation of outlook or when you re-install outlook app. Many corporate user's need contact sync and it would be for the best if there is a reminder flag which would remind them to enable the contact sync post installation

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. Just make it simpler! !

    Single inbox and simpler menus . Not all of us are IT whizzkids!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. email chain

    email chain

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Oracle ebs approval emails are not working anymore after this update.

    Oracle ebs approvals are not working, as on clicking approve a new mail with some information used to open now only a new mail opens.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. have one thead for emails not 2

    remove focused tab and other tab just have one so all emails can be seen easily and quickly

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. have a customer service number to reach a representative by phone. The text chat does not seem to work as well.

    it would be very helpful to be able to speak to a representative over the phone.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and taking the time to share your experience with us.

    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. MORE POWERFUL AGAINST HACK

    many times
    my account were hacked

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. Optimize Outlook for Chromebook

    I would like the Outlook app to be more optimized for Chromebooks. The app does not always work well on a Chromebook.

    4 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so glad you like this feature, however, this area is for suggestions related to the Outlook Android mobile app version. We would love for you to submit this from the desktop portion so that the correct team will able to see your wonderful suggestion!

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. GCC

    We are a government customer and we are required to enable the GCC to use the Outlook mobile app. Enabling the GCC feature also disables the ability to add additional GCC mailboxes as well as adding GCC shared calendars. I would like to see the option available to do both of these.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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