Outlook for Android
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Got a suggestion for how to improve Outlook for Android? Share it here. Or vote to tell us what you think of other people’s ideas. Come join the discussion.
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1 vote
Hi there,
Thank you for using Outlook and taking the time to share your experience with us.
We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.
If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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improve stability. on average, the app stops working every month or so and takes me a few days to get sorted.
on average, once a month, it will stop working. I will still receive notifications but the app will no longer sync with my outlook account - can't read new emails, can't see any new meetings, etc. it normally takes a few days to sort out where to have to clear cache, delete data and uninstall. once I uninstall or clear data, it then won't let me set up my account. after a few days, it will suddenly start working again.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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make it stable
Does not sync in the background, now does not allow sign in.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and taking the time to share your experience with us.
We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.
If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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make it easy what settings should be used, Simplify features for people that doesn't know much technology.
don't know what settings default accounts. alias to use.
also cannot update security as my details you have I do not recieve codes so how can i fix this.1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Stop popping up an update notification on every action I take in Outlook even when I hit ignore or already look at the information.
As soon as I open Outlook an update notification pops up. When I dismiss it by ignore or looking at the details, another notification pops up after every single action I take in the app. The only thing to make this stop happening is to install the update. Extremely annoying. Unfortunately trying to update crashes the app and fail on my Android Q beta version Pixel 2. This might have been fixed already and be irrelevant since I am several dogfood versions behind. Reinstalling would temporarily fix the issue until the next update is made available and I choose not…
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
You can edit the notification settings to suit your preference by going to the app’s settings and tapping on Notifications.
If you’re having problems with this feature, let us know through the Help section of the app. You may reach us by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
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notification sounds
only notify once audibly for all messages notgir each one separately. I get multiply notification sounds when multiple emails come through
17 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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give the ability to bypass a hidden 3rd party admin to recover hacked accounts,
Recovery/bypass hack
4 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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fix the interaction with android keyboard
When I start typing a new message, reply, etc, the android keyboard does not work. I have to switch to a different app then switch back before I can type anything. This has been a problem for about 6 months now.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
There are a few quick and easy way to delete emails from the Outlook app.
1. Delete button in reading view.
Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.
2. Swipe to delete.
Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.
3. Bulk delete.
This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Why is this app soool slow!!! Before i can read my email i am staring at white screen for a minute or so... I have note9 with 8gn of ram...
Also its not the speed... My area has solid 60Mb 4G and i have 200Mb wifi at home
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and taking the time to share your experience with us.
We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.
If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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email chain
email chain
2 votesHi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.
Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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stop forcing my phone to install updates at night time the boot lock stops it restarting without a password so my phone alarm does not work
don't tell companies to control my phone with policies forcing updates at night time. my phone is forced to encrypt memory, so phone will not restart without a pin. thus installing updates at night means my phone alarm will not go off, so I can no longer use my phone to wake me when traveling. useless feature, I am at the verge of uninstalling and going without email.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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