Outlook for Android
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Got a suggestion for how to improve Outlook for Android? Share it here. Or vote to tell us what you think of other people’s ideas. Come join the discussion.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Why is this app soool slow!!! Before i can read my email i am staring at white screen for a minute or so... I have note9 with 8gn of ram...
Also its not the speed... My area has solid 60Mb 4G and i have 200Mb wifi at home
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and taking the time to share your experience with us.
We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.
If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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stop forcing my phone to install updates at night time the boot lock stops it restarting without a password so my phone alarm does not work
don't tell companies to control my phone with policies forcing updates at night time. my phone is forced to encrypt memory, so phone will not restart without a pin. thus installing updates at night means my phone alarm will not go off, so I can no longer use my phone to wake me when traveling. useless feature, I am at the verge of uninstalling and going without email.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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2 votes
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.
Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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get rid of focused and other so annoying keep having to check both to check if I haven't missed any
also why do the most recent replies on emails not show at the top of the threads!
1 voteHi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.
Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
There are a few quick and easy way to delete emails from the Outlook app.
1. Delete button in reading view.
Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.
2. Swipe to delete.
Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.
3. Bulk delete.
This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.
Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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error handling of issues after password update on desktop
cannot connect to my profile on mobile device after password update on desktop, sync issues
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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please create an Outlook Wearables App, specifically, please create Outlook for Samsung Watch!!! we need it!!!
please create an Outlook Wearables App, specifically, please create Outlook for Samsung Watch!!! we need it!!! Currently on Samsung watch, we can only access an incoming email from Outlook through notifications but I cannot access all my emails nor can I create a new email through the watch.
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Better instructions! Make removal, deletion of multiple emails easy...possible! Outlook is contrived, difficult. Hate it. Stuck with it!!
Samsung much simpler. wouldnt use Outlook if not required to. Lousy.
1 voteHi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
There are a few quick and easy way to delete emails from the Outlook app.
1. Delete button in reading view.
Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.
2. Swipe to delete.
Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.
3. Bulk delete.
This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…
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I suggest you get real advanced tech people who can solve problems,in 2 months of ongoing issues the advanced tech didn't solve anything
your alleged advanced tech didn't solve anything in 2 months,I asked for supervisor to take my case but nobody contacted in over a week.Advsnced tech barely understand English and have no answers for all the problems.terrible app not user friendly they should have copied desktop version which works perfectly .Not even a supervisor contacts me thru email they can't fix problems why would Outlook hire people who can't fix bugs,glitches and problems👎
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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New version is too hard tedious to set event reminder
With next version of outlook Android, you have to make an event, save it, then go to its options to set the reminder. Previous version you could set reminder on same screen as event creation. Now it's tedious requiring too many steps.
1 voteHi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.
Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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get new techs,copy desktop version,for 3 months I have had same issues techs can't figure out how to fix.this app is,inferior
app has bugs,not user friendly .for 3 months,techs,still can't fix my issues,and finally gave up very disappointing that tech support is very weak and can't fix issues.Desktop version should have been copied this mobile app has to many issues bugs,glitches that they can't fix.Worst idea is when replying to emails the reply is at bottom so u have to scroll all the,way to bottom and person I am sending to has same problem I have never seen such backward ideas put into a app.Tech can't fix issues and doesn't want his boss to know I have requested and change in…
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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