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Outlook for Android

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Outlook for Android

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  1. how do i delete my old emails and put my new password in

    I'm having trouble deleting old emails and put new password in my outlook email address. How do i delete my old emails and put new password in.?

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. Add contacts back. Who would think to look for contacts in Outlook by search icon?? Why would you have removed that in the 1st place?????

    1 vote
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. Not syncing all mail id

    I have setup office mail id.. And using pc outlook for same.. On PC it does search the email id my intial key letters.. However on outlook mobile it doesnt search the all email id.. I have to manually search the same

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. Stop randomly deleting my contacts!!!

    1 vote
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. Favorite contacts lost

    I've made a lot tests on this issue and found that favorite contacts will lost after re-sync Outlook contacts to android devices after disconnect the Exchange server. It will reproduced after you uninstall Outlook app and reinstall it. Please solve this issue.

    3 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. take out the "other" button...it is irrating to have to look in two places.

    1 vote
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. let me add to contacts

    I can view my contacts, but I cannot add to my contacts from the Android application

    21 votes
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    1 comment  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. restore search in Contacts

    the new search feature is not as good as searching within contacts. For example, I have 2 married friends who share an email address, but who have different cell phones. If I search on the wife's name, and select the result, Outlook gives the contact details of the husband, including his cellphone number. To find her number I have to start the search with "Mrs". The old search within contacts returned her contact details if I entered her name, not her husband's.

    11 votes
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    2 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings > Help and Feedback > Contact Support) so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Add back contact list access.

    Within the app it is no longer possible to access the contact list. Now I have to use a separate app to access my contact list.

    10 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. unable to send and receive emails

    1 vote
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. To fix contacts sync issue

    Contacts are not sync in my android phones.

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. add a contact with syncing to phone

    when I try to add a contact to outlook on my phone it asks fle permission to access contacts. it also says it wants to sync. I just want to add the contact to outlook and o365 and not the phone and certainly don't want to sync all my contacts to the phone

    3 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Deactivate remote desktop for classic outlook, for those who rather keep it clean.

    OUTLOOK'S safety e-mail. unable to connect. CIA remotely .

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Option to Disable Contact Sync

    46,548 votes
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    Completed  ·  2823 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

  15. synchronize my contacts with my mobile

    I want to synchronize my computer outlook contats in with my mobile outlook

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    This feature is now available in the latest Outlook for IOS. Make sure to download the latest version.

    Having trouble with this feature? Let us know through the Help section of the app in the Settings. We’re here to help.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Quit asking to sync Outlook Contacts with phone contacts. Allow me the choice to keep them separate. Allow my Outlook contacts to show in ap

    I do NOT want to sync phone contacts with Outlook contacts. Allow Outlook contacts to show in Android app and allow me to edit Outlook Contacts in Android app.

    2 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. your contact search is terrible. partial spelling should work but often doesn't.

    contact search lacks

    3 votes
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (Gear Icon > Help & Feedback > Contact Support) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. missing contact sync on Android.

    unable to sync my contacts and Calendar on Android.

    13 votes
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    1 comment  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) tap settings> Help & Feedback> Contact Support so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. Sync Contacts to Device

    7,071 votes
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    Completed  ·  731 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

  20. get contacts sync working properly.

    Contacts are not being synced properly, and neither is it working well with Android.

    7 votes
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    1 comment  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    This channel is dedicated to feature requests only. We’ll be more than happy though to answer your question in the Help Section of your app. You’ll find it in the Settings.

    We look forward to reading you there.

    All the best
    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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