Outlook for Android
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The 'Files' option under 'Search' tab shows attachments that have already been deleted.
The same bug occurs for 'Contacts' option too. There is no way to remove files and contacts from this list. This problem is occurring in both Outlook Android app and Outlook online version.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Contact lost without possible recovery
A contact i use frequently on my phone suddently dissapeared, I could not recover through support help despite it got lost less than 1 week.
With the support help I managed to recover over 450 deleted contacts,but the one lost last week did not appear. I lost important information like phone numbers and notes.Please provide a way to ensure that data is not lost.
4 votesHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Add viewing contacts to Outlook
Having to sync contacts from various accounts to Android phone contacts is clumsy, adds unnecessary friction to the UI/UX and exposes MY data to Google. I trust Microsoft with my data. I do not trust Google. You chose to abandon mobile. Please don't abandon our data security as well.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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add a manual sync on contacts
manual sync on contacts
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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how do i delete my old emails and put my new password in
I'm having trouble deleting old emails and put new password in my outlook email address. How do i delete my old emails and put new password in.?
3 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Not syncing all mail id
I have setup office mail id.. And using pc outlook for same.. On PC it does search the email id my intial key letters.. However on outlook mobile it doesnt search the all email id.. I have to manually search the same
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Favorite contacts lost
I've made a lot tests on this issue and found that favorite contacts will lost after re-sync Outlook contacts to android devices after disconnect the Exchange server. It will reproduced after you uninstall Outlook app and reinstall it. Please solve this issue.
3 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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let me add to contacts
I can view my contacts, but I cannot add to my contacts from the Android application
29 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.
Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Add back contact list access.
Within the app it is no longer possible to access the contact list. Now I have to use a separate app to access my contact list.
12 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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restore search in Contacts
the new search feature is not as good as searching within contacts. For example, I have 2 married friends who share an email address, but who have different cell phones. If I search on the wife's name, and select the result, Outlook gives the contact details of the husband, including his cellphone number. To find her number I have to start the search with "Mrs". The old search within contacts returned her contact details if I entered her name, not her husband's.
11 votesHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings > Help and Feedback > Contact Support) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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add a contact with syncing to phone
when I try to add a contact to outlook on my phone it asks fle permission to access contacts. it also says it wants to sync. I just want to add the contact to outlook and o365 and not the phone and certainly don't want to sync all my contacts to the phone
3 votesHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Deactivate remote desktop for classic outlook, for those who rather keep it clean.
OUTLOOK'S safety e-mail. unable to connect. CIA remotely .
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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How can I access my Outlook & Exchange contact details on this App?
Access to Outlook / Exchange contacts
3 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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