Outlook for Android
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Got a suggestion for how to improve Outlook for Android? Share it here. Or vote to tell us what you think of other people’s ideas. Come join the discussion.
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Where's my contacts??
add Contacts
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Restore the People tab in Outlook for Android.
I just did a factory reset on my Note 5, and I can no longer access my master Office 365 contact list on my phone: no "People" tab in Outlook, and no option to sync it with my mobile contacts. WTF?!!!
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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How can I access my Outlook & Exchange contact details on this App?
Access to Outlook / Exchange contacts
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Direct syncing between Outlook.com server and Android contacts; preserve server field headings and content.
When we sync contacts from the Outlook app to Android contacts, the contacts lose many details. This is not ideal as I have curated these contacts for years and do not want their contacts to change, e.g., the name title is lost.
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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stop messing up the contacts with this broken sync
I opened a ticket
1 voteHi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
There are few quick and easy way to move emails to subfolder in the app.
Swipe to move
Swipe the email to the left/right. By default, this will archive/delete. However, you can customize Swipe Options in the Settings and change the action to Move.
Bulk Move
This is very useful when you want to move multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: Flagging, marking as read, move, deleting, archiving. A “Select All” option will also appear in the top right corner.
If you’re trying to move an email within the message/thread:
At the top of the message/thread, tap the overflow-button to Flag/Star, Mark Unread…
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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never touch a well running system...
read it again
1 voteHi there,
Thank you for using Outlook and taking the time to share your experience with us.
We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.
If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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2 votes
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.
Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience.
We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Contacts. I have just moved from Windows mobile. The lack of Outlook contacts is surprising and disappointing.
The Microsoft people/contacts application is sadly missing. This diminishes the Outlook experience in my view. Contact integration with Win 10 desktop is a priority for my company.
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Show outlook contacts on androids
Once outlook was updated on my mobile I lost the option to view all my contacts.
2 votesHi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.
Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best,
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.
We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support
We look forward to fixing this for you.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hi there,
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.
Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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