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Outlook for Android

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Outlook for Android

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  1. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and taking the time to share your experience with us.

    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. improve conversation threads

    using conversations is very confusing especially when mixing individual emails in with groups. also when I click on a message in my inbox it never takes me to the new message... usually takes me to a random point

    9 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. different email thread branches come under same conversation ...

    lets say email has 10 recipient(client+internal team) and if i reply and got reply back to/from one person out of it (started internal conversation) and the email thread also continue to have conversation... so in the outlook app only...in the same email subject I can see the internal email chain (this should have been different) and the client email chain under same subject. i guess you guys are doing it through subject line but please be aware that user can modify subject line at any time during the email thread (hope you guys handled that already).

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. unable to open email

    I often get emails that wont open and get deleted without me getting to see them. Even from reputable companies like Indeed. I have checked and they are not going in spam. Please fix

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Correct External Recipients Warning

    Outlook for Android should not behave inconsistently with Outlook for Windows. I do want this warning but should be accurate. It is currently sounding off even for internal emails when the authentication of identity management has a sub domain. E.g. if all recipients are 'domain.com' but the account in outlook is 'ad.domain.com'. Since my conversations with the support have failed in including this as bug, posting this in feature section.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. You’ve reached a support channel that is dedicated to feature requests only, but I would suggest that you refresh the account and see if that helps and fix the issue on your app. To do this, open our app —> Settings —> Select the email account —> Reset/Refresh Account

    If that doesn’t work, don’t worry, we have helpful colleagues over the in-app support who are more than happy to have this sorted out. You may reach them through the Help Section of the app (Settings > Help and Feedback > Contact Support) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

  16. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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