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Access to Shared Mailboxes

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  • Anonymous commented  ·   ·  Flag as inappropriate

    This has definitely been rolled out. Your Outlook app needs to be up to date, and your Office 356 tenancy needs to have "Microsoft Sync Technology" enabled.

    It works, in a way. This feature is useless to me though. We use mail-enabled security groups to manage access to shared mailboxes and from testing so far it does not work in this scenario.

    Users have to be directly added to a shared mailbox or you will get an authentication error.

  • Tahir commented  ·   ·  Flag as inappropriate

    When will this be available? Working on it for 1 whole year comon?

  • Zollar, Justin commented  ·   ·  Flag as inappropriate

    I have access to three shared mailboxes but I can't see them from my phone. would be nice to include that.

  • Anonymous commented  ·   ·  Flag as inappropriate

    No option to add office 365 shared mailbox in outlook app both Android and iPhone?

  • david.fawley@ansys.com commented  ·   ·  Flag as inappropriate

    shared mailboxes are important places for incoming work and questions from my customers, so important that we all know whoever can get to a reply first, should. if we're all mobile, we don't see this inbox in our app. it customers have to wait until we are at a computer to get a reply.

  • bjacobs@pes-tx.com commented  ·   ·  Flag as inappropriate

    companies need an easier way to do this over adding a shared inbox using your login as a SMTP or POP3

  • Anonymous commented  ·   ·  Flag as inappropriate

    I actually have this now in the Android app. In the side panel, swipe from the left then click on the add account button. I have an option to add a shared mailbox.

  • Anonymous commented  ·   ·  Flag as inappropriate

    ya this is a crazy thing to omit, especially since the web version of Outlook has it without issue!

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is really necessary for our users. Such an obvious missing feature!

  • Adrian Lewis commented  ·   ·  Flag as inappropriate

    The feature to add
    Shared mailboxes to the Outlook for Android App is long overdue.

  • Kenneth Rustad commented  ·   ·  Flag as inappropriate

    we have multiple shared mailboxes on office 365. Like support/sales and so on. In outlook for Windows it shows, but not on outlook for android. Please add this option as it would make our lives much easier.

  • julie phillips commented  ·   ·  Flag as inappropriate

    I keep getting an error for important email I am trying to send.van it not be sorted so we don't have to deal with the problem unless the email is actually wrong so frustrating

  • John commented  ·   ·  Flag as inappropriate

    Yes please. I want shared mailboxes on mydevi e

  • Ashley Groeneweg commented  ·   ·  Flag as inappropriate

    This is a standard feature in the web and desktop versions as well as other mail client apps. Surely Microsoft can port this?

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