Remove the automatic chain in emails as they do not stay in sequence with the app. It can get confusing and emails can be easily missed.
The app automatically chains emails into conversations which in theory is a great idea. However, the app fails to keep the message chain in order and this can get confusing.
Using the search function to tray and locate an email that is within a conversation chain is ridiculously tedious and they are never in the correct order.
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.
Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.