Pdf arnt loading all the time. And create an easy feedback mechanism instead of names and email addy just a text field and upload a picture.
easy feedback mechanism. Instead of asking for sign in details just have decent size text field and an option to upload a picture and an email address. We had this function in Telstra when we were improving our software and it worked great. The feedback went straight back to the developers and things were fixed quickly and if unsure sent an email. Hiding your people is not the answer.