OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Outlook for Android

improve stability. on average, the app stops working every month or so and takes me a few days to get sorted.

on average, once a month, it will stop working. I will still receive notifications but the app will no longer sync with my outlook account - can't read new emails, can't see any new meetings, etc. it normally takes a few days to sort out where to have to clear cache, delete data and uninstall. once I uninstall or clear data, it then won't let me set up my account. after a few days, it will suddenly start working again.

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jstanley@businessaspect.com.au shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded  · 

Hi there,

Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

We look forward to fixing this for you.

All the best

The Outlook Mobile Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.


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Outlook for Android: General

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