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Outlook for Android

Can't open email from notification when app is open

This is getting more and more annoying how slow Outlook app updates its state. I am in the Inbox and i see new email notification in Android notifications bar. I pull down the notification and press on it and Outlook throws an error that it can't open the message. I ALWAYS have to close Outlook, throw it out of task manager and open it again to see new message. Same happens if you send a note to your self. This is just HORRIBLE from user stand point.

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oleg@wroot.lt shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded  · 

Hi there,

Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

We look forward to fixing this for you.

All the best

The Outlook Mobile Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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Outlook for Android: Mail

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