MAKE LIFE CHAT SUPPORT
MAKE LIFE CHAT SUPPORT FOR ANDROID & WINDOWS SMART PHONES BOTH DEVICES & ALL MODELS FOR BOTH WINDOWS SMART PHONES & ANDROID SMART PHONES ELSE ... THE SUPPORT VERY MUCH MORE RUDE ... THAT'S A NOTE
yoyo kiso
shared this idea
4 comments
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russell jones
commented
wow !!! unbelievable !!!
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j.x. ErSing
commented
The support robot needs to accept the fact that it does not always provide a useful user response. If it cannot handle old threads then it should allow the user to save the thread for reference. The user should be able to clear the thread. The user should be able to give a negative response when the support was unsatisfactory. It is bad enough having to have a robot attempt to give a response and then be give just the choice to accept a worthless solution even is there was no solution. The robot's satisfaction score should only reflect positive if there is a choice given about a response that includes UNSATISFACTORY as a choice.
Bring humans back!
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Michael Smith
commented
Support please contact me
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Anonymous
commented
The current e mail based customer assistance can take hours or days. Issues presented, clarifications, restating the issue, answers that do not seem to help, answers clarified, etc. The process is frustrating and cannot be called "customer service".
