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Outlook for Android

BUG / ISSUE: When I return to search results, emails no longer open

When I perform a search, I am successfully able to open an email item in those search results as expected. however, when I go back to the same search results and try to open another email item, the item fails to open. I can reproduce this every time. If I perform a new search, and try to open the item that previously would not open, it opens just fine.

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Hi there, 

Thank you for using Outlook and letting us know about your current experience.

We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

We look forward to fixing this for you. 

All the best,

The Outlook Mobile Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.


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Outlook for Android: Search

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