to add an option for manual setup and automatic setup option while setting up an account.
We use Google Workplace (G-Suite) as our front end. Because our domain is linked to Google, you removed the option "Not Google" which allowed us to use our Exchange Server to connect the emails. You need to add a manual button to bypass your latest update, that just assumes everyone wants to use their Google account. Leave that in your app, but allow a bypass to manually setup the account and not use Google. Add features, but don't take away options, options are always better then trying to make it so simple you hurt people who want to manual entries as I have read in other threads.
When creating an imap account, provide the ability to specify whether the connection is plaintext, upgrades via "STARTTLS" or uses TLS. Without this option outlook for android does not seem to properly detect the correct encryption settings for IMAP and SMTP (and POP3) connections
Outlook only shows the "advanced settings" option after a failed connection; there's no way to access these settings when the account is working properly as far as Outlook is concerned. This creates the impression that the app is trying to prevent users from "fiddling with things", which is a very serious UX gap especially for advanced users.
Paul Batty commented
Give us the security setting and port options in the mobile app settings. As the autodetect fails to work sometimes.
It's impossible for me to successfully add my ISP IMAP accounts and be assured of security. Am forced to accept 993 and 587. I have no idea if my email is secure because can't see security settings. My ISP uses mail.isp for servers, specific ports and TLS. The syntax in the server names in the app prevent me from installing my IMAP accounts.
The UI for setting up an account is very poor. Choosing a specific account type is not at all apparent. It should be directly offered as an option while setting up an account instead of being hidden in the question mark icon.
Ermes Pennucci commented
Currently to add a Google account you can only login via Chrome. There is no option to add a Gmail account manually via IMAP credential
This is also a problem for me. Please put back advanced settings switch during acount creation. Been using outlook android for years, but cannot continue to use because it can't be connected to my server without advanced settings
H. Horvath commented
Mike Lee commented
As huawei cant use google service, there comes many problems using original google apps for thousands of users in Europe, China, and so on. and i assume this is big chance for MS to take place coz i tried very hard to look for alternative and MS was the only only answer.
The thing is there is very limited choices in terms of calendar without IMAP Sync method. MS calendar simply doesnt offer UX I want and i tried to connect my original celendar but i cant use it. and i heard from MS customer center that MS doesnt offer IMAP based connection.
I wish MS can use this chance for 'importing' existing and growing huawei users and deliver them great usability through fluid connectivity
Mike Hyungmin Lee
I want to add my IMAP account to outlook. unfortunately, it only recognizes the POP3 settings of this email address. from that point I don't have any options to make a manual set-up of the account and insert IMAP settings. in other email apps IMAP of my email works perfectly and also in the past in outlook this feature was available but it is not any more
I would like to use this again
Reena Purewal commented
You've removed the MANUAL set-up OPTION instead forcing me USE my gmail account or fail at setting up an Exchange O365 account. Put the MANUAL set-up BUTTON BACK.
Anna Faherty commented
It is not possible to manually add an IMAP account because the options to choose security settings and authentication requirements are not available in the app. They are available on a PC. Why not on the Android app? It means I will need to use another mail client in order to access my emails on my mobile, which is surely not what Microsoft want to happen.
Bruce Hulse commented
When you fail to auto connect to the email server, the change account provider action should appear on that page - it's the next likely step in the workflow for connecting. it's not something you would expect to be in a help topic since it is an action you need to take.
Imap mails didn't have the tools to add or edit people contact, add it !
Turner, Samuel commented
I use K9 for Droid to get email from other O365 accounts using imap
Valesko Dausch commented
Die automatische Einrichtung hat Probleme mit alten Kontonamen
Jeff Kasky commented
I can't even set up my network solutions email account because you won't let me set port numbers!
Paľo SUŠKO commented
Connection to an IMAP server always termines with an error when trying to connect to a geoprotected server.
Bernd Sevenich commented
My problem was the hidden choose of exchange or other accounttypes. The standard-workflow for defining accounts in Android (Samsung) is to choose accounttype after typing the email-address. IMHO I think it would be easier being "compatible"" to the standard of Android.