Make "Focused"/"Other" inbox feature optional.
I'm not a big fan of Outlook sorting my email for me and would like an option under settings to revert to pre-focus style inboxing. I can appreciate that others may like this feature, so I think making it optional is the best of both worlds.
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
It is currently already possible to to turn on/off the Focused Inbox in the Android app, to do so, open the outlook app on your mobile device > Tap on the gear icon on the upper right corner> scroll down to the focused inbox option and
tap the toggle switch to turn it off.
If you are needing to turn off the Focused inbox option on the Outlook.com website you can do so by logging into the desktop portal then:
1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
kris major commented
it's a real pain in the **** having to read and delete 2 separate pages of emails and I see no advantage to me and it takes more time so please get rid of it
Arthur Panick commented
I have missed emails because I did not switch from other to focused. I live a very busy life and one inbox made it easy to quickly see and remove my unnecessary emails
Due to this feature I have been missing important e mails please make this feature optional.
Alvin YSL commented
This "special" feature mess up all my emails ... sort most of the spam emails into the Focused folder & the useful one into the Other!! Like really??
Emma Bonner commented
hate the new setup. i've tried going back and it won't let me :-/
♥Nina ♥ commented
absolutely hate this its like having multiple emails trying to find messages its the worst idea ever i want it like it was 1 inbox only
mark goscinski commented
ditch the focused and other as I'm missing emails because of this stupid feature.#dumb idea
Mike Hyder commented
go back to the way it was
Bob Willett commented
hate this feature
trevlondon uk commented
Done it - it's now all back to normal.
The Focused and Other inbox is a horrible addition to Outlook. Get rid of it. it forces me to look into different in boxes now for my emails and Outlook always gets it wrong which emails belong in which box. Terrible terrible idea. Please please please get rid of it.
Victoria van Sommeren commented
get rid of two inboxes.
Frustrating and not very intuitive.
I hate this feature have the emails you put in the other box belong in the junk box. just quit sorting my email for me and let me doing it myself
Christian Arroliga Escobar commented
I dont like this. it makes me miss some mails.
Amanda Lohmann commented
I just want one inbox. I don't like my emails separated.
susan burgan commented
don't sort my mail. I am tired of looking for emails I sent out a couple of days or weeks ago and they are nowhere to be found. just hate that feature!!!
Debra Nye commented
Bill Barger commented
does not have the intelligence to know which inbox to open.