show the number of emails on icon
We recently added the ability to have a badge count of all your unread conversations right on the app icon. To enable/disable this feature please go to the app settings> scroll down to badge count> from here you can choose to show a badge count for all emails, focused only, or turn it off completely.
This feature is currently available for Samsung, Sony, and LG devices as well as for users running the Microsoft Launcher on their Android device.
Having trouble with these features? Let our in-app support team know by going to settings> help & feedback > contact support. We are here to help!
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
Could you add a setting for badge count to represent new emails instead of unread emails in the iOS version of the app?
When I work with email on the mobile app I regularly leave emails unread to work address them when I'm in the office - this makes the badge count less helpful. Other apps that I've used (Blackberry Work for example) allow the badge count to be new emails, so badges disappear after the app has been opened and the emails presumably seen, even if they remain unread.
Jon Tite commented
This depends on your launcher and I can confirm it works with Microsoft Launcher.
Outlook only offers this option if your launcher supports it and many don't, seemingly the stock launchers.
No Count of unread emails showing on my Outlook app at my android mobile Vivo v11. pls help. Already checked setting on the badge but still not showing. reinstalled app but still the same.
it is 7/17/19, and my Outlook on my Samsung for a year has showed the count on emails that come in. But about 2 weeks ago, it quit showing count on the app? I have gone to settings and made sure it is enabled, but still nothing?
Please advise. thanksl
Naeem Akhtar commented
unread email countbon icon just like samsung mail client for android
Cleberson Pereira Nunes commented
show e-mail count on each outlook folder
My outlook icon on iPhone shows more than 6 unread emails and when I go in Read them I always have 6 less than the number shown. When I close the app it goes back to 0 unread emails. Next time I get an email, it shows 7 unread emails even though there is only 1. What is wrong and how can I fix it?
Mike Marzotto commented
Please implement a badge on the Outlook icon that displays the number of *new* emails in the inbox.
Please enable also for stock Android
Paul Rainsford commented
doesn't work properly still. poor effort guys as always
mike gagne commented
app used to give count of emails on the app icon so can you put this feature back please
Mayank Jain commented
unread count clears even after reading one email. please fix this. ios version shows live unread count but android lacks it
Malc-brown ntl commented
Badge Count clears as soon as you open 1 mail, may be an other 20 there....
POLO BOY commented
Bego Bego commented
Mfiar Null commented
Saurabh Bareja commented
on the phone like any other app, when we have unread messages it gives count in top right side of the icon. which is not there in outlook. please add this feature and confirm...
I have turned on "focus and all "badge" on my Android phone.
Badge count is still not working please advise
Maurizio Messaggi commented
notification on app icon
Aarjav Patni commented
Please add the feature especially for OnePlus launcher.