Add One Name Folder for 'Junk'; Spam, Phishing, Flagging, Blocking, Deleting Tasks to do in One Procedure both on Android App and Pc!
Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.
Today, you can access your folders through the icon at the top left corner of your screen (the 3 horizontal bars). When the list of your email accounts appears, click on the downward arrow next to the account of your choice to see folders. To access your Spam folder, kindly click See All Folder below of the list.
Having trouble finding the feature? Let us know through the Help section of the app in the Settings. We’re here to help.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address
Angela Charbonneau commented
Allow junk mail to be checked on the app. I have to go online to outlook to see it which is very annoying especially if I don't remember and miss things bc the junk folder only seems to hold so much for so long and then you lose it. The junk filter is also too sensitive so lots of important emails seem to end up there.
Bryce McIntosh commented
this seems outdated as I cannot add my junk folder to the app as of August 1, 2019
Johan Venter commented
Adding a junk folder will help ease many peoples frustraion. With all the safety rules you have on our email, a lot of my inbox mail goes to the junk even if I save the email to my list. But on the app there is no junk folder. I then have to log onto the internet to view. I don't always go and look for it there and then I miss a lot of important emails for saved and unsaved email addresses.
Jason Reichert commented
when moving to a new home and not having internet access, using a phone to access limited email can cause some issues when important info gets sent to the junk mail folder and not the inbox.
leticia Rodriguez commented
Tired of having to login to the desktop version so I can check my junk for new contacts who've emailed me
John Doit commented
Hello there. I have been looking for a solution to this problem: no junk email folder in Outlook app for Android. I found many suggested solution such as listed within this site, but very unfortunately is not correct. I only see "Spam" folder and it is always empty. More than half of my emails goes to Junk Email folder and then I filter it manually. But with my Android phone Samsung A7 Android 9 with the latest Outlook installation it is no where to be found. I have 3 mobile unites, 2 phones and one tablet and I cannot process my emails with them, I can only do it through a Windows PC, which I do not always have access to or a browser which is more than a hassle to look up 10 email addresses. Can you please ad Junk Email folder to Outlook for Android or at least let me know if there is a usable workaround to process my junk email folder, that often each has over 100 emails that I have to filter manually. Thank you
JANET HALADAY commented
Junk Folder missing
Mikki Robinson commented
Clair Leason commented
sometimes people email me and it goes to junk but I can't access it
Beth A commented
should be able to delete all instead of just one at a time!!!!!!
Rene Forehand commented
I'm so tired of needing to leave app and go to website for my junk mail!!
Phyllis Bradley commented
Allow junk mail to show also.
stephen gregory commented
show junk folder along with inbox
Ann Marie Ogle commented
When I use other sites like craigslist, offer up....or even if someone sends me an email from a new address.
Dean Jones commented
delete junk mail folder
Sara Handley commented
even though we all probably don't use it much, it's still the reality that new and important emails sometimes end up in the junk folder.. I rarely use my computer due to having a tablet but I have too when I need to check junk folders for missing emails. so the junk folder has a place and purpose!
C Riech commented
no junk folder
DARRELL and KATHY HITZEMANN commented
add a folder named Junk, where junk emails may be put so they can be block at a later time
Jana Brown commented
There appears to be no junk email folder
sam williams commented
not being able to access the junk folder is stupid