allow people to create new folders in the app!
I want to be able to organise my emails but the app doesn't let you create new folders which is ridiculous.
Thank you for using Outlook Mobile and we are so glad you have contacted us!
There currently is a way to add a folder. If you go into the settings > Tap on your account > Advanced settings > System folders > You will then see a plus sign in the top right. You can add a folder from there.
If you are not seeing this feature please contact us through the help section of the app. (In settings). We would be more than happy to assist you.
Thank you again for your support, we look forward to hearing more of your ideas very soon.
All the best The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
I have the same problem. Moto x4 on Pie sees no System folders under Settings->account->Advanced. Just the Alias. So no possibility of adding a folder. Please add the New Folder feature.
Michelle Stepney commented
If I go to advanced settings there is no option for System Folders only the option to add and use an alias.
I'm using a Samsung S8.
whing-ning chan commented
new folder appear at bottom of list, not where I want to place it
Mohd Flaifil commented
There is no advanced settings. What phone are you using? May I should get the same?
Jennifer-Ashley Charlotte Kearns commented
Ruthy Varandas commented
add a new folder
chris johnstone commented
I want to add folders to organise my emails directly from the app
Romu Romu commented
possibility to create a folder in the appli. thanks
Harold Acosta commented
sometimes I get mail that I may need to put in a new folder. Let me do that from my phone.
Vincent Geier commented
if there is a way to do this I cannot find it. I know it can be done with a PC.
Linda Breed commented
There is no advanced settings and there is no way to contact you through Help
Heeran Rathod commented
Create folders in my inbox within the outlook app.
tracey perkin commented
philip turner commented
I need to add specific folders as new emails come in
Ricardo Fernandes commented
create a folder
Sérgio Fidalgo commented
add up folders
Shirley Bell commented
Add the "new folder" option to android app, so that emails can be organised into catagories
cassie hadfield commented
cant make new folder help
Janice Pedo commented
In other words, there is no place to click to Add a new folder in the mail to store emails that are things you want to keep in case you want to go back to it. the mail on my and doesn't allow it like my desktop does.
I don't see that option in mine so in account all I see is view account or change password pls help