enable the ability to mark individual messages in a thread unread
To mark individual emails within a thread as unread you will need to open the email you want to work with > tap on the 3 dots to the right of the email > choose mark unread from the popup screen.
If you have any trouble with this feature please contact our in app support team from the settings portion of the app.
The Outlook Mobile Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
Ian Parramore commented
If I start to reply to an email and hit delete it means I want to delete the draft. This is what happen in Outlook desktop.
What happens instead is that the entire thread gets deleted.
Please align Outlook Mobile behaviour with the desktop app as I regularly end up with inadvertently deleted mail threads.
We should not have different cognitive experiences between the desktop and mobile apps.
It seems like this feature was delivered recently! In latest Outlook I now have "Mark as unread" in the top of the 3-dot menu for individual messages, not just the entire thread. Finally, I think this was the last big annoyance I've had with Outlook on Android, for me this is really solid now!
if I have a new reply to an email that is organized by subject, there is no way to just mark that one as read or unread. if I choose unread then all emails are marked as unread
Dennis Ritell commented
When I'm reading through many email responses on a thread I want to mark some Unread. Its unexpected that when you use the menu on the specific email that it defaults to Mark as Read when you're currently reading the email and therefore should already be considered Read. I'm expecting to see Mark as Unread.
Simon dL commented
Please, please, please fix this @microsoft @outlook
Khresat, Farouq commented
Mark as Unread
Khan, Asad (EXT - IN/Chennai) commented
Currently mark unread puts all email of the thread as unread. there is no feature by which i can only mark a single mail of the thread as unread
Bea Hile commented
This is bad.
Ciaran Flynn commented
this really needs to be added. frustrates me so much to have a massive thread all appear unread
Lack of this feature will cause huge headaches for users. Sometimes, i leave certain emails unread in a thread, so i can follow-up on it at a later more appropriate time. Now, when i open that thread, it marks that entire thread as unread!! and i've lost track of which email in that thread i had marked unread. How is this helpful? its actually quite dangerous...
this is how it should work... mails when organized by conversation view:
- when email arrives, the latest email should display in the app
- when you select that email thread, the entire thread opens in a collapsed mode
- any conversations that you have previously marked as unread should remain unread, including the last email you received
- when the user selects an email (from the collapsed mode) that email opens and is marked unread at that point
- from the collapsed view or within the specific email, user should have the ability to mark the email as read/unread
workflow should be that simple. Not sure why anyone that is a heavy email user would want all of their emails to be automatically marked as unread when you open the thread. (or) why anyone as part of their 80/20 workflow would want ALL of their emails in a thread to be marked as read
ONLY true workaround for this, at the moment, for any heavy email users is to disable the conversation view and let each email come in as its own. That is not very efficient, which defeats the purpose of mobile email client... Please fix this bug (sorry.. this is not a optimization feature, as this is considered basic functionality). thank you.
There are email threads in my line of work where there are multiple emails for the same subject. Some are over a dozen from several days/weeks. Once I review an email and I need to follow-up on a topic or i am not able to act on it right away, I leave it as unread. I am not able to do the same with current state of MS Outlook mobile
chanderkant gautam commented
I need to mark single mail as unread from set of mails.
Asenath Nakayama commented
you should be able to just mark one email unread instead of making the entire chain unread.
It is difficult to live without this feature.
Please bring it back asap
This was a very useful feature to Mark Read/Unread on a selective email in a thread. Why was it withdrawn? Please bring it back asap. It's highly useful.
Vivek Katiyar commented
Its frustrating to see the all the emails in the conversation thread marked unread while I want just one or a few to mark unread so that I can followup on it later. Please implement this feature soon.
Sastry Sriramula commented
This is badly needed...Unable to mark individual emails as unread in a conversation thread of emails