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Outlook for Android

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Outlook for Android

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  1. 24,908 votes
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      2620 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

      Hey There!

      We recently added the ability to have a badge count of all your unread conversations right on the app icon. To enable/disable this feature please go to the app settings> scroll down to badge count> from here you can choose to show a badge count for all emails, focused only, or turn it off completely.

      This feature is currently available for Samsung, Sony, and LG devices as well as for users running the Microsoft Launcher on their Android device.

      Having trouble with these features? Let our in-app support team know by going to settings> help & feedback > contact support. We are here to help!

      Thank you again for your support, we look forward to hearing more of your ideas very soon.

      All the best
      The Outlook Mobile Team

      PS: Please use the Help Section of the app for any questions, we are not able to see replies…

    • 11,486 votes
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        1417 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi there,

        Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

        It is currently already possible to to turn on/off the Focused Inbox in the Android app, to do so, open the outlook app on your mobile device > Tap on the gear icon on the upper right corner> scroll down to the focused inbox option and
        tap the toggle switch to turn it off.

        If you are needing to turn off the Focused inbox option on the Outlook.com website you can do so by logging into the desktop portal then:
        1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
        2.Scroll down until you see a heading titled Layout.
        3.Listed under layout you should see an option for Focused Inbox.
        After you’ve clicked on Focused Inbox you will be given…

      • 12,021 votes
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          1288 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hey there!

          If you’re not enjoying the Focused Inbox feature, you can turn it off in your settings. By switching the option off within your settings, the toggle option on the top of your inbox will disappear and all your mails will appear chronologically across your inbox. If you have further questions, we have some talented people ready to assist at Settings > Help & Feedback > Contact Support.

          Thank you again for your support, we look forward to hearing more of your ideas very soon.

          All the best,
          The Outlook Mobile Team

          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

        • 6,343 votes
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            1152 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi there,

            Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

            It is currently already possible to turn on/off the Focused Inbox, to do so, Tap on settings then toggle on/off the Focused Inbox option.

            Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

            Thank you again for your support, we look forward to hearing more of your ideas very soon.

            All the best,
            The Outlook Mobile Team

            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

          • 1,357 votes
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              89 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi there,

              Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

              It is currently already possible to select multiple emails at once. To do so, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform bulk actions on them, like deleting, marking as read, archiving… A “Select All” option will also appear in the top right corner.

              Having trouble finding the feature? Let us know through the Help section of the app in the Settings. We’re here to help.

              Thank you again for your support, we look forward to hearing more of your ideas very soon.

              All the best
              The Outlook Mobile Team

              PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

            • have a select button so you can delete multiple emails at once

              I would like to be able to delete multiple emails at the same time. I do not like the idea of having to open every email to delete it. many of the emails or spam or junk and I do not wish to open them. I prefer just to be able 2 delete them at one time.

              25 votes
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                1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                Hi there,

                Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

                It is currently already possible to perform bulk action in the app. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select All” option will also appear in the top right corner.

                Having trouble finding the feature? Let us know through the Help section of the app in the Settings. (Settings > Help and Feedback > Contact Support). We’re here to help.

                Thank you again for your support, we look forward to hearing more of your ideas very soon.

                All the best

                The Outlook Mobile Team

                PS: Please use the Help Section of the app for any questions,…

              • Do not disturb when off work (inverse of the current, when at work)

                I want to not be disturbed when off work, i.e at home. Weekends are currently possible, but I want evenings as well. Just like the inverse of 'at work' do not disturb.
                The reason being: I don't carry my laptop to every meeting, but would like notifications when I get an email or have an upcoming meeting

                23 votes
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                  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                  hi there,

                  You can now temporarily turn off your email notifications using the new Do not Disturb feature of the app. To do so simply tap on the 3 horizontal lines on the top left corner> Next tap on the bell icon next to the email address displayed or go to the “All Accounts” tab to set up do not disturb for all accounts connected to the app > Next choose the timed or scheduled option that best suits your needs.

                  If you have any questions or need assistance locating this feature please contact our in-app support team by going to Settings>Help & Feedback> Contact Support.

                  All the best

                  The Outlook Mobile Team

                  P.S. Please use the Help Section of the app for any questions, we are unable to see replies to this address.

                • go back to the classic format

                  go back to the classic format

                  35 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi there,

                    Thank you for using Outlook and taking the time to share your experience with us.

                    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

                    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

                    All the best

                    The Outlook Mobile Team

                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                  • stop asking repeatedly for password

                    I get asked everyday for the password to two out three of my accounts

                    Keeps asking to re-log on to Yahoo and/or Exchange accounts

                    894 votes
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                      149 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hey Everyone!

                      Thank you for reaching out to us regarding this issue. We have had a team actively working on getting this resolved . You should now be able to resume accessing your accounts in the Outlook Mobile app for Android without multiple password prompts.

                      If you continue experiencing this issue please contact our support team by opening the app and going to Settings> Help & Feedback> Contact Support.

                      All the best
                      The Outlook Mobile Team

                      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                    • enable notifications from emails in subfolder in inbox

                      I have set an rule for directing emails with specific subject to subfolder in email to filter them form other cluster. However, I don't get notifications for emails which go directly into these subfolder. I have missed a couple of important emails due to lack of notifications. so adding/enabling notifications will help keep track of incoming mails.

                      19 votes
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                        3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi there,

                        Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

                        We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) tap settings> Help & Feedback> Contact Support so that we can assist you in the best possible way.

                        We look forward to fixing this for you.

                        All the best
                        The Outlook Mobile Team

                        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                      • notifications for all email accounts

                        I want notifications on my mobile screen when I receive an email

                        9 votes
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                          2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi there,

                          Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

                          We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

                          We look forward to fixing this for you.

                          All the best

                          The Outlook Mobile Team

                          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                        • 4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi there,

                            Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

                            It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

                            Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

                            Thank you again for your support, we look forward to hearing more of your ideas very soon.

                            All the best,

                            The Outlook Mobile Team

                            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                          • Access to my Sticky Notes

                            My Sticky Notes on my CPU sync with my Microsoft acct and can be accessed on my Outlook on my CPU and Look laptop but not on this Android version

                            13 votes
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                              1 comment  ·  Notes  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                              We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                              Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                              If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                              All the best,
                              The Outlook Team

                              PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                            • 7 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi there,

                                Thank you for using Outlook and taking the time to share your experience with us.

                                We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

                                If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

                                All the best

                                The Outlook Mobile Team

                                PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                              • search emails

                                Search all emails

                                46 votes
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                                  2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi there,

                                  Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

                                  We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

                                  We look forward to fixing this for you.

                                  All the best

                                  The Outlook Mobile Team

                                  PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                • 4 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi there,

                                    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

                                    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

                                    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

                                    Thank you again for your support, we look forward to hearing more of your ideas very soon.

                                    All the best,

                                    The Outlook Mobile Team

                                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                  • 5 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi there,

                                      Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

                                      Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

                                      Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

                                      Thank you again for your support, we look forward to hearing more of your ideas very soon.

                                      All the best

                                      The Outlook Mobile Team

                                      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                    • sign out of all devices button

                                      Sign out of all devices. I had unusual activity on my account and had to change my password but I'm worried a hacker may still be logged in and I want to kick out all log ins and confirm only specific devices using my 2 factor authentication.

                                      14 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi there,

                                        Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

                                        We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

                                        We look forward to fixing this for you.

                                        All the best

                                        The Outlook Mobile Team

                                        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                      • Do not disturb settings for each account

                                        I use the outlook app for my work account. I don't want to see incoming emails or notifications off them outside office hours.

                                        A not disturb setting that stop syncing and notification will be apriciated.

                                        103 votes
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                                          22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hey everyone!

                                          Thank you all for your feedback and patience while we worked on this great feature.

                                          You can now temporarily turn off your email notifications using the new Do not Disturb feature of the app. To do so simply tap on the 3 horizontal lines on the top left corner> Next tap on the bell icon next to the email address displayed or go to the “All Accounts” tab to set up do not disturb for all accounts connected to the app > Next choose the timed or scheduled option that best suits your needs.

                                          If you have any questions or need assistance locating this feature please contact our in-app support team by going to Settings>Help & Feedback> Contact Support.

                                          All the best

                                          The Outlook Mobile Team

                                          P.S. Please use the Help Section of the app for any questions, we are unable to see replies to this address.

                                        • 3 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi there,

                                            Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

                                            We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

                                            We look forward to fixing this for you.

                                            All the best

                                            The Outlook Mobile Team

                                            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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