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Outlook for Android

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Outlook for Android

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  1. Notifications are not coming

    The app is not giving any type of notifications

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Merged  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. a better design of the app like the look isn't that eye catching.And even the loading of msgs,kind off marking all unread msgs..read at once

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    It is currently already possible to select multiple emails at once. To do so, long-press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform more actions on them, like moving, deleting, marking as reading/unread, archiving… A “Select All” option will also appear in the top right corner.

     

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best,

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the…

  3. Let us choose what's important for us... stop the clutter or give me the choice to see all my mail at the same place.

    Stop clutter, no algorithm knows what interest me or not.. I keep on missing on things with that... I'm stopping to use this mailbox because of this.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. Why office 365 needs update every week, do Microsoft application want to occupy total space in mobile..do I need to uninstall other app's?

    Why office 365 needs update every week, do Microsoft application want to occupy total space in mobile..do I need to uninstall other app's?

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. up grade my out loook

    I'm not happy with your service

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. Create a scheduled do not disturb at night, preferably between user defined start and end times

    Like on most cell phones how the user can say every day between a set start and end times to not make notification sounds

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    You can now temporarily turn off your email notifications using the new Do not Disturb feature of the app. To do so simply tap on the 3 horizontal lines on the top left corner> Next tap on the bell icon next to the email address displayed or go to the “All Accounts” tab to set up do not disturb for all accounts connected to the app > Next choose the timed or scheduled option that best suits your needs.

    If you have any questions or need assistance locating this feature please contact our in-app support team by going to Settings>Help & Feedback> Contact Support.

    All the best

    The Outlook Mobile Team

    P.S. Please use the Help Section of the app for any questions, we are unable to see replies to this address.

  7. do not notify us, with old phones, every minute to upgrade. I don't know if I can stay to phone service, despite my love to Microsoft apps.

    Old phones not sustainable code

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. search does not work at all and it keeps creating email Drafts for no apparent reason. suggest killing this POS app and creating a new one!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. to fix the photo attachment error. photos not sending when attached

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. currently it is not possible to edit exhange contacts through the Outlook app. Furthermore the access to exchange contacts is kinda buggy.

    Exhange Contacts (Edit)

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. One butten delete

    One button to clean up all the unneed to delete all in current messages. Not one .at a time. Need to clean up all unneed email one at a time takes to long.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to perform bulk action in the app. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select All” option will also appear in the top right corner.

     

    Having trouble finding the feature? Let us know through the Help section of the app in the Settings. (Settings > Help and Feedback > Contact Support). We’re here to help.

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions,…

  12. Fix notifications on Android - they stop appearing after a short period of inactivity in Outlook

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. stop changing stuff

    why in the world would you add an icon below all my accounts to be able to add an account? How often does anyone add an account? Now moving mail in spam I have an extra click to get it into the Inbox. Stop the accounts from defaulting to All Accounts. If I wanted all my emails in one view I would have one email account. We have multiple email accounts because we need the mail separate. Now I have one more click to see Cc and Bcc. Now I have one more click to type the email address in.…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook and taking the time to share your experience with us.

     

    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

     

    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. make it easy to set up "out of office" auto response on my android mobile phone

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. out of office

    out of office option

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    It is currently already possible to set an out of office message in the app for Exchange and Office 365 account.

    To setup out of the office replies, tap settings > tap your Office365 or Exchange account > tap Automatic Replies > toggle the switch on. 

    You can choose:

    1.) Reply to everyone

    2.) Reply only to my organization

    You can also set up a different messages for your organization and external senders.

    Tap done once you have set up your automatic reply.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

     

    Thank you again for your support, we look forward to hearing more of…

  16. allow photos to be downloaded in the app, including an option to download all at once

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. to reduce frequency of updates.Too many updates and with big sizes.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Suddenly all of my emails are on background . I do not want this and struggle to read my emails now . change it back !

    suddenly all of the emails are on a black background. I do not want this as I can't read my emails properly now. change it back to a white background instead if having texts in multiple colours which make it difficult yo read visually .

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook and taking the time to share your experience with us.

     

    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

     

    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. Stop posting things to spam that I have moved to inbox

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. Facing issues in password update on outlook Mobile app on Android phone.

    After I change my password, I am supposed to change it in other logged in apps. so I have changed my password in active directory app and now I wanted to update my password in the outlook app for my work email account. The option for doing the same are not easily available. Can you please improve user experience on this functionality.?

    I think if I don't update my password the outlook account on my mobile app will go out of sync.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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