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Outlook for Android

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Outlook for Android

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  1. Don't require unnecessary privileges for the phone app.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. Mobile outlook should sync with pc outlook filter folder. Without this feature mobile outlook is difficult for checking important mails.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. I preferred having all my emails together not seperated

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. Not receiving new emails on mobile when i open it refresh the receive kindly update like Gmail automatically receiving emails

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminLislejoy Pejana (Work) (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. Need to maintain two phones for outlook corporate account. because outlook accepts only one corporate account per phone. its annoying...

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminLislejoy Pejana (Work) (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. have a number we can call to actually get some assistance.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. Allow combining of folders from all inboxes, and easier editing of folders

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. Make focused optional. it is far too hard to find old emails.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Quicker message send/recieve

    It takes too long for my messages to be send and recieved on mobile. I sometimes wait 5-10 mins and it still hasn't sent yet. It's very anxiety inducing. Meanwhile, gmail sends my message instantly.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. Stop deleting my O365 account

    issue

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. Hello, I will travel out of France. How can I disconnect OUTLOOK on my cellphone? I don't want to pay Internet taxe. Thank you.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. Connection to 365 is unreliable. Actually it's better to say it reliably doesn't update with brief moments of it working

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Fix multi-select delete function on spam folder

    The spam folder used to support multi-select and trash (delete) function. in a recent update, this feature no longer works. I do not want to delete ALL spam at once, i would like to review my spam folder items and delete the specific one together.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to perform bulk action in the app. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select All” option will also appear in the top right corner.

     

    Having trouble finding the feature? Let us know through the Help section of the app in the Settings. (Settings > Help and Feedback > Contact Support). We’re here to help.

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions,…

  14. when I select all in my inbox, I mean all not just focused emails. I expect to see all of my emails at once.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. Upgrade gracefully

    Upgrades of Android twice have broken sync for months. Suggest improving interoperability of data across upgrades.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. nowadays app is not notifying of emails...only we open it is notifying and loading the mails and might notify us till ten fifteen minutes.

    can this be improved more.earlier the app was working properly. but now it is not..I got this heard from my colleagues as well.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. have a toll free number for tech support. Having to send messages through the app take too long. I've been waiting 3 days to get the outlook

    Need phone number for tech support

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Add the option to delete ALL messages in Inbox, Sent, etc.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to perform bulk action in the app. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select All” option will also appear in the top right corner.

     

    Having trouble finding the feature? Let us know through the Help section of the app in the Settings. (Settings > Help and Feedback > Contact Support). We’re here to help.

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions,…

  19. Not able to open or download any file from Outlook, have to forward it to Gmail and then only I can download and open. This should be fixed.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. Stop the app crashing. I have lost so many emails where drafts show no content. Also only attached pictures. Do not put them into the body

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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