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Outlook for Android

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Outlook for Android

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  1. location change as per original present location. presently show holiday location of United Kingdom.

    In my mobile app location showing for holiday of United Kingdom.
    While I am in India.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. Shared mailboxes and exchange public folders are not irrelevant for an enterprise customer! Microsoft seems to ignore that in mobile envs.

    There's no way to access shared mailboxes and public folders in outlook 365 mobile. It's impossible to use outlook mobile in a corporate environment this way!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. when i got a notification for mail the i touch that notification tgen it is not directing us to new mail. i goes to old opened mail.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. Possibility to edit accounts

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. Where is Address Book on Android app? I want to erase spam adresses that go there automatically

    Address Book. how to edit on the Android app and erase spam adresses? there is nothing on the 3 bars menu to do so

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. add a simple switch/setting to mute notifications on your app

    Mute all notifications with a simple switch setting, or mute for a user-entered time (similar to out-of-office menu). This would be helpful for days when on annual leave when we don't want to be alerted of emails.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. shorten the ridiculously long list of complaints/ requests!

    This list of complaints/requests is to long to process. Either fix the complaints or reject them.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. make sending- forwarding emails easier. confusing and when you think you have sent they end up in drafts

    go back to old way to send-forward- reply.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. fix a problem: whenever I move mail it goes back to the original folder it was in. This happens frequently! !

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. If mobile.pipe.aria.microsoft.com is blocked the App flood the network with constant DNS Requests.

    I'm using one DNS Blocker and I noticed that when mobile.pipe.aria.microsoft.com is blocked the Android App (even while not open on the mobile) goes into a infinite loop of new DNS requests searching for mobile.pipe.aria.microsoft.com address every 10 secs.
    I had to uninstall the app to fix this problem.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. Match the folder structure properly instead of displaying them all in a random order.

    The app imports folders but a) orders them alphabetically, and b) doesn't synch them unless you do it manually. This sucks so much.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. stop 4x alert dialog on update pending

    dogfooding, weekly updates and if do not update immediately start receiving four repeated alert dialogs on each navigation event. I don't update while traveling and will sometimes just stop checking my mail rather than dealing with alerts or redownloading everything over data.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Outlook Android needs the ability to receive notifications during scheduled hours only (not after hours or weekends)

    For example, I only want Outlook notifications M-F from 9am-5pm. I don't want notifications before 9am, after 5pm, or on Saturday and Sunday.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    It is currently already possible to set an out of office message in the app for Exchange and Office 365 account.

    To setup out of the office replies, tap settings > tap your Office365 or Exchange account > tap Automatic Replies > toggle the switch on. 

    You can choose:

    1.) Reply to everyone

    2.) Reply only to my organization

    You can also set up a different messages for your organization and external senders.

    Tap done once you have set up your automatic reply.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

     

    Thank you again for your support, we look forward to hearing more of…

  14. Notifications are not coming

    The app is not giving any type of notifications

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Merged  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. a better design of the app like the look isn't that eye catching.And even the loading of msgs,kind off marking all unread msgs..read at once

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    It is currently already possible to select multiple emails at once. To do so, long-press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform more actions on them, like moving, deleting, marking as reading/unread, archiving… A “Select All” option will also appear in the top right corner.

     

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best,

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the…

  16. Let us choose what's important for us... stop the clutter or give me the choice to see all my mail at the same place.

    Stop clutter, no algorithm knows what interest me or not.. I keep on missing on things with that... I'm stopping to use this mailbox because of this.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn on/off the Focused Inbox, to do so go to settings then tap the toggle switch to turn on/off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. Why office 365 needs update every week, do Microsoft application want to occupy total space in mobile..do I need to uninstall other app's?

    Why office 365 needs update every week, do Microsoft application want to occupy total space in mobile..do I need to uninstall other app's?

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. up grade my out loook

    I'm not happy with your service

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. Create a scheduled do not disturb at night, preferably between user defined start and end times

    Like on most cell phones how the user can say every day between a set start and end times to not make notification sounds

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    You can now temporarily turn off your email notifications using the new Do not Disturb feature of the app. To do so simply tap on the 3 horizontal lines on the top left corner> Next tap on the bell icon next to the email address displayed or go to the “All Accounts” tab to set up do not disturb for all accounts connected to the app > Next choose the timed or scheduled option that best suits your needs.

    If you have any questions or need assistance locating this feature please contact our in-app support team by going to Settings>Help & Feedback> Contact Support.

    All the best

    The Outlook Mobile Team

    P.S. Please use the Help Section of the app for any questions, we are unable to see replies to this address.

  20. do not notify us, with old phones, every minute to upgrade. I don't know if I can stay to phone service, despite my love to Microsoft apps.

    Old phones not sustainable code

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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