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Outlook for Android

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  1. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    You can switch the notifications on/off by going to the app’s settings and tapping on Notifications.

    If you are having problems finding this feature, we’ll be happy to help you through the Help section found within the app’s settings (Settings > Help and Feedback > Contact Support).

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

  2. Not working since newest update

    even when I get a notification of new mail, my inbox shows inbox zero. I have to go into settings everytime and refresh the account to load emails in my inbox.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: We are not able to see replies on this address. Please use the Help Section of the app for any questions.

  3. don't delete my emails. I can't view all of my emails both sent or recieved, I also can't see any attachments.

    I should be able to view every email sent and received including attachments all the time, unless I choose to delete them.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. We suggest designers actually read and respond to our posts. We use email programs offered elsewhere, and we're trying to enjoy Outlook more

    e.g. Empty Trash should mean that the Trash will be emptied promptly... without much wait.

    Presently most of the Trash stays visible for quite a long time... Just Delete it so we don't have to see that it has not finished executing our command!
    If you have to do it in the background, alright.
    Just keep it out of view... but still DELETE THE TRASH.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (Gear Icon > Help & Feedback > Contact Support) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: We are not able to see replies on this address. Please use the Help Section of the app for any questions.

  9. move message to an folder that is grey because it is not used often it does excist! but grey so you cannot do anything with it.

    of i want to place a message in an other folder Outlook only gives the most used folders and the other ones are grey

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. This is not how it’s supposed to work. But don’t worry, we have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: We are not able to see replies on this address. Please use the Help Section of the app for any questions.

  12. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    You can currently customize the Swipe feature so that it matches your needs. Head to the Settings > Swipe Options to do so. There, you’ll be able to choose which actions you want the Swipe feature to perform.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and giving us feedback on features we should add. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app under the Settings so that we can assist you in the best way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: Please do not reply to this address as we won’t be able to see your message. The Help section is the place to go for any questions.

  14. Stop the we can't send the this email message that pops up everytime I open Outlook. The email I couldn't send has been deleted months ago.

    An email failed to send fine, but now I am stuck with a message about it months after the event and the email has been deleted from drafts.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. I liked the option to choose the frequency when email is checked in the old Outlook.com android app. Please consider adding it. Thank you

    The old feature to select the amount of time between email checks was very useful in the old Outlook.com app. Please consider bringing it to the new Outlook app for Android. Thank you.

    1 vote
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    Completed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. single account inbox will randomly default to showing all accounts

    completely remove the all accounts inbox or have a way to disable it. it is annoying and useless and causes more trouble than it is worth. once Outlook is set to show one about instead of all accounts it will randomly default to showing all accounts. frustrating.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Cursor always causes screen to fall when Edit an email.

    I've texted Support about this alot and they say they are aware and trying to fix this: tap an email area to EDIT or continue writing mid sentence and the screen falls every time.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best
    The Outlook Mobile Team

    PS: We are not able to see replies on this address. Please use the Help Section of the app for any questions.

  20. 0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and taking the time to share your experience with us.

    We currently only support the latest version of the app. This means that it is not possible to go back to older versions of the app at the moment.

    If you’re having trouble with the current version, please let us know through the Help Section of the app in Settings > Help and Feedback > Contact Support

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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