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Outlook for Android

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  1. sometimes new mail says"could not open message" and the mail cannot be found inside the inbox until the app is restarted.

    the header is enough said, i am not sure what is really happening in the backend.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. Cursor always causes screen to fall when Edit an email.

    I've texted Support about this alot and they say they are aware and trying to fix this: tap an email area to EDIT or continue writing mid sentence and the screen falls every time.

    0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. Broken System

    I downloaded Outlook for my Android 3 days ago. All incoming & outgoing emails locked up the cell phone. I uninstalled Outlook and now my email account is "red flagged" so that I can only receive emails but not send. It will take a minimum of w days for my email account holder to walk the dog back in order to reestablish in/out email. THANKS OUTLOOK

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. SSL/TLS for Android

    Cannot setup an account that uses SSL/TLS on port 993, it keeps saying there is an issue with the IMAP server. Works on other email clients.

    6 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. 7 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to view accounts separately. To do this, tap on the hamburger icon > then select the account you preferred to see.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Fix slowness with Gmail folders

    I have Gmail labels that emails are automatically assigned to. It takes hours for new emails to show up on Outlook.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

    We look forward to fixing this for you.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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