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Outlook for Android

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Outlook for Android

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  1. filter against 'mail phishing' are INCONSISTENT

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. While reading mail in thread mode, same mail is repeating lots of time. This should not be there, which creates lots of confusion.

    this feature is excellently working in Outlook desktop app. Each mail coming only once in tread also so that we can easily identify the chain and growth of respective topic.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. Where is Address Book? Can't add daughter's teacher/school to address book, because there isn't one. Meanwhile, their E-Mails are in Spam!

    Done

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. be able to turn on out of office notifications from your outlook app

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    You can now create automatic replies for Exchange and Office 365 accounts. To enable them, head to the Settings and tap on the account of your choice. There, you’ll be able to turn Automatic Replies “ON”.

     

    Having trouble finding the feature? Let us know through the Help section of the app in the Settings > Help and Feedback > Contact Support. We’re here to help.

     

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. stop turning attached pictures sideways 90 degrees

    when attaching pictures to an email, outlook instead embeds the pictures and turns them 90 degrees so they show up sideways in recipient's email

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. stop accounts randomly disappearing

    on both Windows 10 mail and Outlook for Android email accounts randomly disappear and have to be added back. This has been happening for YEARS. Please stop it happening.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. easier delete options

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    There are a few quick and easy way to delete emails from the Outlook app.

     

    1. Delete button in reading view.

    Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.

    2. Swipe to delete.

    Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.

    3. Bulk delete.

    This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…

  8. I don't know. It's look to me to be in the programmation.

    Photos to computers change in Resolution

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Microsoft Outlook tells me "you can Not Remove or Edit an Outlook email on a Smartphone."

    Why can laptop and PC Tower users do this but not smartphone users!? Lazy software engineers? No Excuse!

    0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    There are a few quick and easy way to delete emails from the Outlook app.

     

    1. Delete button in reading view.

    Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.

    2. Swipe to delete.

    Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.

    3. Bulk delete.

    This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…

  10. there is a gap left where focus/other buton was when i deactivate focus option

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. sometimes new mail says"could not open message" and the mail cannot be found inside the inbox until the app is restarted.

    the header is enough said, i am not sure what is really happening in the backend.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. delete all button

    delete a large quantity of emails instead of having to do so individually. save so much time.

    271 votes
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    42 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

     

    There are a few quick and easy way to delete emails from the Outlook app.

     

    1. Delete button in reading view.

    Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.

    2. Swipe to delete.

    Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.

    3. Bulk delete.

    This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…

  13. better accuracy with new mail count badge.

    number of new emails isn't correctly displayed

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Older email are not loading. Pls. fix it. Atleast one year emails should be loaded.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. Cursor always causes screen to fall when Edit an email.

    I've texted Support about this alot and they say they are aware and trying to fix this: tap an email area to EDIT or continue writing mid sentence and the screen falls every time.

    0 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Broken System

    I downloaded Outlook for my Android 3 days ago. All incoming & outgoing emails locked up the cell phone. I uninstalled Outlook and now my email account is "red flagged" so that I can only receive emails but not send. It will take a minimum of w days for my email account holder to walk the dog back in order to reestablish in/out email. THANKS OUTLOOK

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. emails frequently do not load properly. especially when trying to view the entire thread

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. I can't open some of my emails

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. I keep getting a big form to fill out asking for my password. I end up deleting my account and adding it again so annoying

    constantly having to sign into account

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. when scrolling through a long chain email, the screen 'flips' back to the most recent email, rather than continuing to scroll.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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