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Outlook for Android

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Outlook for Android

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  1. include a junk/spam/phishing button on the app

    make it possible and easy to mark mail as junk, spam, and phishing

    12,630 votes
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    1305 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    You can now move emails to any folder you wish including the Spam folder, by simply choosing the “more options” icon within the message (3 dots) > tap move> choose the folder you would like to move the email to. You can also move multiple emails by selecting them from the inbox view, tap the 3 dot icon > tap move then choose the folder you would like to move to. For outlook.com accounts only, sending items to spam will be picked up as a signal by our reporting team and will lead to the sender being blocked. If you have any questions, please don’t hesitate to reach out at Settings > Help & Feedback > Contact Support.

    PS: Please use the Help Section of the app for any questions, we…

  2. Fix the IMAP account bug in Outlook for Android.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. Remove Focused folder and replace with an unread one

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    It is currently already possible to turn off the Focused Inbox, to do so go to settings then tap the toggle switch to turn off the Focused Inbox option.

    Having trouble finding the feature? Let us know through the Help section of the app. You may reach them by going to the app’s Setting > Help and Feedback > Contact Support.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. stop putting emails together. its to difficult to navigate. example if John send me 3 emails I want to see 3, not 1.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. Outlook Version 8 - Send button greyed out

    Can you please fix this as soon as possible as our technicians who are using Outlook for Android are not able to send the new email.

    3 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. syncing issue faced while using this outlook client. messages take time in reflecting in the inbox,however, notification is seen before.

    syncing time of emails with current time should also be there.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We have helpful and knowledgeable colleagues over at the Help section of the app that would be happy to address this concern. Please reach out to them by going to the app’s Setting > Help and Feedback > Contact Support.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. I can get my work email with Gmail but not Outlook. To me this suggests to me Outlook does not do email as well as Gmail.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminLislejoy Pejana (Work) (Feedback Manager, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. Don't show messages in Groups

    Please turn off grouping messages by date. I can see by the date that a message is a week old, a month old, etc. Dividing the message list like that wastes space and makes it harder to find messages when threading by coversation is on.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Is too slow. And too heavy. It's so long the time of charge.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Merged  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. Our helpful colleagues over the in-app support are more than happy to have this answered. Please contact us through the Help Section of the app (in the Settings) so that we can assist you in the best possible way.

     

    We look forward to fixing this for you.

     

    All the best

    The Outlook Mobile Team

     

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. Takes ages to load.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Merged  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

     

    Thank you for using Outlook and letting us know about your current experience. We really appreciate your support.

     

    We are so sorry this is happening to you. This channel is dedicated to feature requests only but you can try this few steps that might help us fix this for you. Try force close and reopen the app. If that doesn’t work then you can try to refresh the account on the device using the steps below.

    Open our app —> Settings —> Select the email account —> Reset/Refresh Account

    If you’ll still experience the same problem after the steps provided above, don’t worry, we have helpful colleagues over the in-app support are more than happy to have this sorted out. Please contact us through the Help Section of the app (Settings > Help and Feedback > Contact Support) so that we can assist you in the…

  11. Fix the keyboard on android. Cursor randomly jumps back to the middle of words after you confirm them during typing.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. IMAP Account cannot send email out. Please fix this in next version. Thanks

    IMAP Sending Email Issue

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. How does this app use 230 MB space I downloaded it for 50 MB

    I downloaded this app for 50 MB but in my storage it is over 200 MB

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Fix my bouncing email issues

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. Fix the glitch that makes emails return from the trash bin to their original place. same goes for emails I've moved to other folders.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. move to folder has a bug and the message queue does not get immediately refreshed.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. show the number of emails on icon

    25,291 votes
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    2647 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey There!

    We recently added the ability to have a badge count of all your unread conversations right on the app icon. To enable/disable this feature please go to the app settings> scroll down to badge count> from here you can choose to show a badge count for all emails, focused only, or turn it off completely.

    This feature is currently available for Samsung, Sony, and LG devices as well as for users running the Microsoft Launcher on their Android device.

    Having trouble with these features? Let our in-app support team know by going to settings> help & feedback > contact support. We are here to help!

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best
    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies…

  18. SSL/TLS for Android

    Cannot setup an account that uses SSL/TLS on port 993, it keeps saying there is an issue with the IMAP server. Works on other email clients.

    13 votes
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. when there are two threads to an email ot would be nice if outlook did not mix them together in a reply all

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Adminmgqyee (Customer Support Agent, Outlook.com) responded

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    Conversation or Thread view can be disabled in our app. To do so, please go to your App Settings page, scroll down to Organize Mail by Thread then toggle it OFF.

    Should you need further assistance with this feature, please contact us through the Help Section of your app which you can find in the in the Settings > Help and Feedback > Contact Support and we’ll be happy to assist you from there.

    Thank you again for your support, we look forward to hearing more of your ideas very soon.

    All the best

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. disconnect the Outlook from Microsoft account!

    problems with Microsoft account and Outlook; not working correctly

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hi there, 

    Thank you for using Outlook and letting us know about your current experience.

     

    We are sorry this is happening to you. Please contact us through the Help Section of the app by going to Settings > Help and Feedback > Contact Support so that we can assist you in the best possible way. 

     

    We look forward to fixing this for you. 

    All the best,

    The Outlook Mobile Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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