Office 365 For Mac should have the same features available that PC users get. You are paying for a half built product and this simply isn't good enough. I would like to be able to swap over from Google Docs but I am seriously looking at cancelling my office 365 subscription and going back to using Gmail / Calendar and Google Docs directly as there really isn't any point me using office 365 for Mac. It is as though Microsoft purposely want to focus on a product for their PC customers. If you made the product equal to that available to your PC customers then I will be happy.

I suggest you enable RSS feeds for Mac. I really do. I know I'm not the first. I saw this posted previously and the response was:

"Thank you for your feedback, we have reviewed this feature, unfortunately, we will not be implementing this feature as this does not align with our overall goals. Thank you for your continued participation in making Outlook for Mac better."

Clearly we are not participating in making Outlook for Mac better. It won't happen because it doesn't align with "your' goals. I imagine the consumer goals are not important.

My question is, what does having RSS feeds have that is in direct conflict with your goals? The level of functionality is not overly difficult to include, at this point it is fairly standardized. From a UX perspective, it shouldn't have a significant impact to the rest of the functionality.

I would understand if it was a major overhaul, but let's be clear, it's not. As someone who works in creation of user interfaces, I don't know why it wouldn't be taken under potential consideration rather than a hard "no".

I'm just trying to address your BS response to force additional transparency as to WHY it is not aligned with your goals and why you would choose to not only not include it on Macs when available on PC software, and what the possible reason could be if your consumer base finds it a useful professional feature. I'm more disgruntled over your response rather than the decision to not use a useful feature.

so... what ARE your overall goals?

Not everyone uses or wants to use OneNote or Customer Manager, and if you’re not using these applications, these buttons take up valuable space in the ribbon, hiding other more useful buttons - e.g. Read/Unread. I appreciate this issue is linked to screen size, and is therefore probably not an option on larger laptops or desktops screens, but it is a significant issue on smaller laptop screens.

When I raised this with MS Support, I got the following response: "we are able to reproduce it on our end and we have a confirmation that this is expected behaviour for OneNote integration. This was known to us recently. Since it's add-in based now, there is no option to enable or disable it manually and it would auto-deploy even if the add-in is deleted. The add - in is auto - deployed and Outlook for Mac contacts the server to get the available add - in for the mailbox"

I suggest that you should bring back the two UP and DOWN arrows on microsoft outlook because that greatly increases the experience of using the microsoft outlook as it helps to scroll up and down the emails. Since you removed the up and down arrows now I have to close the email I read and select the next one from the list/panel of emails. Previously I just scrolled up and down to go into my desired emails. It will be highly appreciated if you can bring back the two UP and DOWN arrows in your current version of microsoft outlook on the top right hand corner of the screen.